TUI Hotel Rep Aruba

  • Oranjestad, Aruba

  • 100204

  • Op Kantoor

  • Flexibel contract

  • Fulltime

  • 44

If you are looking to work abroad please do not apply for this local job opportunity. Instead, search and apply for a ‘flexible’ location opportunity 

If you have the right to live and work locally in Aruba from February/March 2024 and speak good Dutch and English then please read on:

Join TUI as a Hotel Rep and be part of a truly international team that works hard to deliver memorable holiday experiences for our guests within our most important TUI Hotels & Resorts. You are a fast learner and you have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world. 


There are many ways for you to get involved:    

•    Do everything possible to provide genuinely helpful service 
•    Help and guide international guests through the digital self-service and sales tools available to them
•    Fully resolve all questions/enquiries during your first contact with a guest
•    Hit your resort revenue targets by promoting and selling our TUI experiences to your guests 
•    Quickly learn operational and company knowledge using several types of digital technology
•    Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
•    Give support and reassurance to guests who are experiencing disruption during their holidays
•    Support colleagues at the airport upon TUI arrivals

There is more than one way to the perfect fit – here are some of the ideal things:  

•    A naturally helpful, adaptable and professional personality
•    100% guest focused – can interact with international guests, suppliers & TUI colleagues 
•    Technically capable with a digital first attitude 
•    Quick learner who has the willingness to learn and remains calm in a crisis 
•    Driven by sales – can match the needs of our guest to the right products and sales channels
•    A highly engaging communicator who can build relationships virtually as well as face to face 
•    Fluent in verbal and written Dutch & English, additional European languages advantageous  
•    Driving licence required  



•    Competitive salary 
•    iPad & uniform provided
•    Free language lessons, learning weeks and development programmes
•    Excellent career development opportunities

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit

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