Product and Planning Manager

  • Surbiton, United Kingdom

  • 120874

  • Hybrid

  • Permanent

  • Full Time

  • 37.5


In line with Crystal Ski, Lakes and Mountains current and future growth plans as we continually add new properties, resorts and destinations to our portfolio we are now actively recruiting a Product & Planning Manager to support our wider range of products.  The Product + Planning manager will take responsibility for destinations’ performance, be it trading margin, cost control, customer NPS scores or ancillary performance. 


The successful candidate will optimise their product with the brief of delivering superior business yields by ensuring the best mix of accommodations aligned with optimum aviation capacity and capability, marketed appropriately through a wide range of channels both off- and online.  They will search for growth opportunities as well as ensure current destinations are aligned with the strategic view.  The candidate will also monitor market factors including demand, customer feedback (internal and external) to ensure we offer the best product for our customers at all times.  The Product & Planning Managers will also influence overseas costs to maximise destination P&Ls.  


The role is based in Surbiton, but at TUI we believe work is something you do not somewhere you go.  Therefore we are happy to offer flexible working arrangements for this role and the successful candidate will work a blend of office and home-working.   


The closing date for applications is Friday 29th September.


  • Lead the day-to-day management and future planning of your product, engaging and guiding stakeholders across the business with clear direction to achieve goals.
  • Accountable for the delivery of KPI targets relating to destination both commercial and customer orientated, use online and digital KPIs to quantify demand for different products and periods, feeding analysis and actions to the destination, yield and purchasing teams.
  • Create and implement a destination level strategy that supports the overall business strategy considering short, mid and long-term goals whist ensuring customer needs are met and ultimately identifies opportunities for growth.
  • Planning and reviewing our charter and 3PF flying programme to maximise volume and profitability ensuring the wider performance of TUI UK & I is taken into consideration.
  • Clear understanding of the competitor landscape within product area, identifying the strengths and weaknesses of competitors products.
  • Management and planning of commitment, briefing requirements to Purchasing and then constructing business cases that support the need to take the committed risk. 
  • Work with sales and marketing channels to ensure that your product is accurately depicted and key selling points are clear to the customer.
  • Line management of Product & Planning Executive, focusing on talent management within the team to create an environment that motivates people to thrive.





  • Experience of Destination/Product Management preferred
  • Highly numerate with strong commercial understanding and proven record of delivering towards targets.
  • Creative and forward thinking with a clear vision of how to develop your destinations performance.
  • Strong influencing and stakeholder management skills.
  • Understanding of yield management.
  • Strong knowledge of different marketing channels, both online and offline.
  • Microsoft Excel experience with ability to create spreadsheets with complex functions




  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Discretionary Bonus Scheme
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Excellent rates with foreign exchange
  • Pension scheme and life assurance


We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI.  Click here to find out more.​


We love to see your uniqueness shine through and inspire the future of travel.​  If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Do you have any questions regarding this job offer? Get in touch!

UK & I Head Office Talent Acquisition Team


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.