Crew Scheduler

  • Zaventem, Belgium

  • 121555

  • Hybrid

  • Permanent

  • Full Time

  • 38

TUI Business:  TUI Airline 
Pay Band Tariff: 5B 

Belgium | Zaventem | 1930 | Luchthaven Brussel 40p/1 


Type of contract: Permanent 


Together with all our enthusiastic colleagues worldwide, you ensure that all our customers enjoy their trip carefree. You do this based on our values Trusted, Unique and Inspiring and therefore we can call ourselves “The world’s leading holiday company”. As a Scheduler you are responsible for the planning and schedules of our crews


  • As a Scheduler you are responsible for the optimized long term planning of all flight and cabin crew members;

  • As Scheduler you provide rosters of flight and cabin crew taking into account and balancing crew comfort, safety, fatigue and operational efficiency;

  • After publication of the rosters your main objective is to find the best possible and most efficient solutions in case of long term crew sickness and long term changes in the operations, making sure the operations are maintained. While doing so you will try to minimize the impact on the crew members’ published rosters and try to keep operational costs down;

  • You will make sure the highest possible level of safety and crew service is provided and avoid crew fatigue by making the best possible schedules. You will always look for the most efficient crewing solutions;

  • During the scheduling of the crew rosters, you inform the Scheduling Manager about the manpower situation in case you experience substantial crew shortage. Moreover, you try to find improvement opportunities and discuss suggestions with the Scheduling Manager;

  • During your daily hand-over with the TUI fly Western Region Crew Control department you ensure that you proactively brief the Crewing Officers about potential difficulties during their shifts due to crewing;

  • As Scheduler you will report into the Scheduling Manager and collaborate closely with the other Scheduling departments;

  • On regular bases you will prepare reports to ensure high quality rosters;

  • On request of our Management team you will prepare reports on an adhoc bases .


  • Bachelor studies or equal by experience;

  • Experience in a scheduling or logistic environment is a plus;

  • Experience with analytics software is a plus;

  • Stress resistant, getting the job done, even in difficult and under pressure;

  • Strong analytical skills and interested in data analyses;

  • A flexible style, adapting behaviors and policies according to the situations;

  • Structured and coordinated, and excellent attention to detail and accuracy;

  • Able to plan & organize and to coordinate between different parties;

  • A strong communicator with crew across the business and other internal stakeholders;

  • Eager to learn and a born self-educator;

  • This role requires strong business English, French & Dutch (written & spoken).


  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams;

  • Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go;

  • Development and career opportunities: We promote the potential of our employees with a wide range of digital training opportunities and international career opportunities;

  • Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.