Operations Agent | Permanent

  • Bangkok, Thailand

  • 124450

  • Onsite

  • Permanent

  • Full Time

  • 48


We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Reps in Bangkok.

You are responsible for communicating booking updates with our key excursion & transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

If you have got the right to work in Thailand and speak Thai and English, keep on reading!



•    A job at TUI offers more than your basic salary which already starts at 276.000 THB gross per year.
•    We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.  
•    Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.  
•     We offer a permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise. 



•    Great organisational skills and ability to work in a fast-paced environment. 
•    Experience in the leisure and tourism industry – ideally in a booking admin position is desirable. 
•    Able to work in a flexible manner (including different shifts Monday-Sunday)
•    You can solve problems independently and embrace our digital culture, plus you easily adapt to a variety of changes in ways of working and quickly learn new skills.
•    Collaborative approach, a real team player 
•    Excellent communication skills, both verbal and written in Thai and an intermediate level of English are required for this role. 




•    Managing and communicating all bookings, last minute bookings and amendments, communicating to the destination team and suppliers guaranteeing services as smoothly as possible while optimising costs and load factor.
•    Solving daily operational incidents relating to excursions and/or transfers to guarantee that our Service Level Agreements are met.
•    Ensure all reservations are managed in detail and suppliers receive them on time. 
•    Guide contracting. 
•    Ability to think quickly to replan, accordingly to vehicle/guide availability.


We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

#TUIDestinationJobs #TUIJobs #LetsTUIit


Do you have any questions regarding this job offer? Get in touch!

Destination Jobs Talent Acquisition Team

Email: candidates.tuimm@tui.com

Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.