Operations Support Agent | Punta Cana | Temporary

  • Punta Cana, Dominican Republic

  • 124836

  • Onsite

  • Temporary

  • Full Time

  • 48

Join our Operations Support Team as an Operations Support Agent as the link between Operations Support Hub, Central Functions and across the Destination. You will assist the Operations Support Team Manager with the on boarding and off boarding of the staff and supporting all related functions of office management in your area.


This job offers a local TUI Dominicana contract.  You must have the right to live and work in the Dominican Republic before applying. If you live in Europe and would like to work abroad – please search for our ‘flexible’ jobs.




  • A job at TUI offers more than your basic salary which already starts at $360,000.00 DOP yearly/ gross.
  • We pay for all your training days completed plus free access to our TUI Learning Hub, TUI Skills Academy and language lessons.
  • Get involved with charity and sustainability iniciatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team 24/7 Wellbeing Hub.
  • We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.   




  • Manage petty cash transactions for small expenses as well as cash reconciliations.  

  • Office facilities daily maintenance (office supplies, building maintenance, reception, courier etc.)  

  • TUI Rep support in destination, assisting the onboarding and off boarding process related to Flights, HR, documents/tasks, Visas, providing and activating any payment cards. 

  • Assisting in the device management, register the devices given to reps and assist with any queries related to set up/ connection etc. 

  • Placing orders and delivering of uniforms to reps or destination staff and assist when needed, in the contracting of staff accommodation and car rental. 

  • At the initial and final setting of the season, assist in related health and safety checks for staff accommodation. 

  • Assisting operations support HUB with any ad- hoc local staff commissions. 

  • Source Market support related to destination queries. 




  • Good administration skills, strong planning, organisation and confident with technology. 

  • High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead. 

  • A genuinely helpful, flexible and professional personality. 

  • A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment  

  • Excellent communication skills, both verbal and written, in English is required. Other European languages would be advantageous. 

  • A collaborative team player who wants to learn, grow and embrace the digital culture. 


TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.


TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 


We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.


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