TUI Contact Centre Agent Airtour Specialist | German Speaking | Mexico Cancun | Local Residents
Locally employed contract
We are seeking savvy and skilled individuals like you to join our diverse team of Contact Centre.
If you’ve got the right to work in Mexico and speakGerman & English, keep on reading!
Not sure what local documents you need? Find out more here
ABOUT OUR OFFER
- A job at our TUI Contact Centre offers much more than your basic salary which already starts at 192,000 MXN gross/year.
- You will be working 6 days and have 3 consecutive days off and additional payments for any bank holidays will come on top.
- We offer hybrid working on permanent contracts, multiple permanent career development opportunities.
- We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lesson and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
- Get involved with charity and sustainability initiatives like the TUI Care Foundation Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain.
- You are a true people person – confident communicating and potentially selling to our luxury German guests.
- Efficient & organized – a problem solver, multitasker and good listener who stays calm under pressure.
- You can quickly learn – about the job, about all the modern technology needed to do it and all about our incredible luxury products & services.
- You have strong verbal & written skills in German and communicational English.
- Able to work flexible shift patterns including rotating daytime and occasional night shifts.
ABOUT THE JOB
- When guests contact us 24/7 from around the world on holiday – you will be the one to listen and respond.
- You will proactively resolve any complaints from our guests using your fantastic people skills to make them happy.
- You will also successfully collaborate with other TUI departments daily.
- All of this will offer you a fantastic opportunity to grow quickly with market leading training and support to help you achieve your goals.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
#TUIDestinationJobs #TUIJobsAbroad #TUIJobs #Summer24IsComing #LetsTUIit
Do you have any questions regarding this job offer? Get in touch!
Destination Jobs Talent Acquisition Team
Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.