Manager of CCIS Procurement

  • Luton, United Kingdom

    Zaventem, Belgium

    Hanover, Germany

    Stockholm, Sweden

    Rijswijk, Netherlands

  • 125679

  • Hybrid

  • Permanent

  • Full Time

  • Depends on location

TUI Business: 

    TUI Airline




    United Kingdom | Luton | LU2 9TN | Wigmore House 
    Zaventem, BE, 1930
    Hannover, DE, 30159
    Stockholm -Arlanda, SE, 190 45 

    Rijswijk, NL, 2284 DH 

   Hours per week:

    Depends on location

   Type of contract:




TUI Group is the world’s number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles.
The Supplier Management & Procurement (SM&P) team is a vital part of TUI Airline, optimising value in all aviation contracts. As Manager of CCIS Procurement you will be a subject matter expert in the field of CCIS (Cabin Crew Inflight Services). You are responsible for medium to high value/risk projects and for managing the agreements throughout their life-cycle.You will work cross-category and potentially in other areas, if needed, ensuring flexibility within the team to coverall workload across the SM&P department.


In this role, you’ll report to the Senior Manager of CCIS Procurement.




As Manager SM&P, you’ll:
• Understand and work in accordance with the category and departmental strategy. You will build subject matter knowledge, obtaining market intelligence and analysing market developments such as new trends,supplier entry/exists, competitor information and risks. By monitoring and reporting on opportunities for savings as well as reviewing information on quality and performance of suppliers (based on qualityreports, audits and business intelligence analysis reports), you will help contribute to the strategy.
• You will manage the procurement process for medium to high value/risk projects, following the SM&P process and procedures manual, and support and/or review other (procurement) projects, if requested. You will lead procurement process in co-operation with operational stakeholders and work in close cooperation with other SM&P team members, as needed. You will evaluate all procurement requests and challenge internal customers and suppliers to provide innovative solutions, performing detailed proposal analysis and comparison. You will manage all activities involved in implementing commercial agreements including the issuance of commercial material to suppliers, as described in the SM&P process and procedures manual.
• You will manage medium-to-high value/risk contracts through their lifecycle from an administrative and commercial point of view, following the SM&P process and procedures manual. You will provide guidance to stakeholders on contractual matters and support ongoing supplier management of contracts and support operational departments in ongoing supplier management of contracts.
• You will manage escalated contractual claims and disputes (linked to the contracts/suppliers in your remit) between operational departments, support functions and suppliers and obtain adequate resolution, if contractual terms and conditions are not fulfilled. Through the development and management of supplier, you will be able to develop and manage a long-term supplier relationship by reviewing supplier commercial and operational performance and by organizing regularservice/performance review meetings with suppliers and business owners in function of the value of thecontract. Through the analysis of operational risks for agreements based on market intelligence, business intelligence analysis reports and financial risk reports, you will report if risk level changes/increases and make recommendation for further actions.
• You will develop and leverage internal networks, in cooperation with SM&P and other TUI Airline colleagues, etc. and external stakeholders (suppliers, etc.), ensuring the best input and output of your scope.
• You will be required to undertake business travel, both for internal purposes and for supplier visits/meetings. You will be able to work from home when not needed in the office or required to travel; the mantra is very much that work is something you do, not somewhere you go.




• Have at least a relevant graduate degree, a CIPS qualification or equivalent by experience. Master’s degree is desirable but not essential.
• At least five years of relevant experience.
• Highly proficient in English, knowledge of other languages desirable but not essential.
• Experience with procurement is desired.
• Experience of managing projects, planning delivery and coordinating the inputs from different stakeholders to achieve desired outcomes.
• A commercial mindset, continually evaluating the costs and benefits of a decision.
• Strong numeric, analytical and problem solving skills with eye for detail.
• Ability to identify and understand key drivers in any scenario.
• Ability to challenge assumptions and to think out of the box.
• Good understanding of contractual legal terms and conditions.
• Effective communication and reporting skills, able to tailor messaging for different stakeholders.
• Good negotiation, influencing and persuading skills.
• An understanding cultural differences, able to manage the complexity and ambiguity resulting from multiple stakeholders of differing sizes and based in different countries.
• Able to easily develop a strong network of contacts throughout the business and industry, gaining the
support and commitment of key players to key projects.
• A ‘can-do’ attitude, work result-oriented and take initiative.






  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
  • Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. 
  • Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
  • Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.


​​We love to see your uniqueness shine through and inspire the future of travel.​  If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

If you require any further information regarding this opportunity, please email

We really value your interest in TUI and will be back in touch with you shortly after the application closing date.

Do you have any questions regarding this job offer? Get in touch!

Airline Talent Acquisition Team


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.