Hotel Quality Representative | Antalya 1

  • Antalya, Turkey

    Bodrum, Turkey

  • 126087

  • Onsite

  • Locally employed contract

  • Full Time

  • Year round


Join TUI as a Quality Assurance Representative (known internally as Quality Assurance Coordinator) and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel, and tourism company in the world


  • Analyse relevant reports and information sources to base any actions on actual data
  • Support destination teams and hotel partners by providing your analysis and plan improvements accordingly
  • Be fully informed of the qualitative development in destination and our strategy to support implementation
  • Provide genuinely helpful service in response to a variety of supplier & TUI colleague questions 
  • Provide additional support to our guest-facing and back-office teams as and when required
  • Daily contact with suppliers & colleagues in destination to eliminate reoccurring issues by solving the root cause


  • Fluent in English and able to drive – Fluency in Turkish and other languages like German, Dutch or French will be an advantage.
  • A genuinely helpful, flexible, professional, and mature personality
  • Strong negotiation & organizational skills – able to communicate with international suppliers & TUI colleagues
  • Data lead – comfortable with reporting, forecasting and turning data output into real action 
  • Collaborative team player – displaying the TUI values & behaviours required
  • Willing to be ‘out and about’ on a daily basis – this position is not fully office-based (visits to hotel resorts are required).




  • Your Salary, and benefits are standard at TUI.     
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. 
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation. 
  • Local permanent contract offered


We love to see your uniqueness shine throuh and inspire the future of travel. If you would like to read more about what Diversity & Inclusion, means to us simply visit Our DNA. 


Do you have any questions regarding this job offer? Get in touch!

Julia Ajchsztet

Phone: +34 971 709 115


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.