System Engineer - Monitoring

  • Flexible

    Palma, Spain

    Lisbon, Portugal

    Porto, Portugal

    Madrid, Spain

  • 126376

  • Hybrid

  • Permanent

  • Full Time

  • 37.5 - 40



TUI Group is the world’s number one integrated tourism business. Enablers is a global team within TUI technology responsible for the effective delivery of IT capabilities that support our product teams building a world-class global digital travel experience using APIs, cloud & on-premises platforms and DevOps methodologies. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

We are looking for a talented and technical enthusiast to join the Platform Enablers technology organisation which manages all infrastructure (compute both physical as well as virtual, storage and backup, DBs) in our own multiple mission critical non-cloud data centres and in the cloud through well-established partially automated platform processes. 

Focus of this role will be monitoring of our IT Infrastructure 24/7 including running the monitoring platform to always know the health status of TUI’s IT. 

Additionally to that and to be more specific we are looking for a person 

•    which can operate multiple monitoring scenarios and system solutions for the operation of the IT infrastructure – on-premise as well as in the public cloud. 
•    which has experience with monitoring solutions (we use mainly CheckMK for monitoring and IBM Netcool Suite for processing and alerting). 
•    which has good experience with the Linux/Unix operating system platforms 

The System Engineer is a practitioner of state-of-the-art system engineering practices. Working in an agile environment and keeping up with the ever-evolving technical landscape the System Engineer is a lifelong learner and likes to think out of the box.





As a System Engineer, you will be part of a cross-functional team that enables System Engineering skills and capabilities across TUI Tech.
Being an enthusiast in System Engineering  with excellent collaboration skills.

•    You will work to deliver the best answers to our customers’ needs.
•    You will work within a Product team to ensure the correct solution is engineered, addressing the technical needs and requirements of the business.
•    You will achieve this by delivering changes across the IT stack in collaboration with Agile delivery teams, using different technologies and common automation, ensuring successful deliverables within agreed time and quality targets.
•    You will diligently care about the quality of your work, including proper documentation and security aspects.
•    Within your team you will implement secure, scalable, infrastructure platform solutions.
•    You will use your technical skills to work with your colleagues to improve expertise in infrastructure platform solution architectures, infrastructure-as-code approaches, DevSecOps capabilities, tooling, processes, ways of working and the continuous improvement of CI/CD and automation.
•    You will take proactive corrective action where required, for example quality improvement of the running platform by improving automation to enhance platform flexibility and general availability.
•    You have a proven track record in delivering infrastructure services to DevOps teams, enabling them to focus on delivering their platform.
•    You are able to verbalise your thoughts and ideas and take the initiative to translate ideas into outcomes. Together with the different teams in the IT Domains, relevant Practice teams as well as other Enabler teams you will research, evaluate and test new approaches, processes and tools and help teams to use them effectively.
•    You are demonstrating active contribution to Communities of Practice, including collaboration in shared initiatives.
•    You love to work in an international, multi-cultural team.
•    You challenge constructively and have high expectations of yourself and others. You always drive for technical excellence, ownership and self-organisation at team and personal level.
•    You love to learn and acquire new skills and keep up to date with latest developments in your focus areas.

Security is part of everyone’s job. At TUI, we practice secure behaviours first in everything we do.






  • Proven knowledge of working with highly available, distributed systems and services in a corporate, mission critical environment.
  • Extensive hands-on experience with diversified infrastructure services.
  • Scripting language skills, e.g. Python, Shell Script.
  • Customer centric, passionate about delivering great digital products and services.
  • Demonstrating true engineering craftsmanship mindset.
  • Passionate about continuous improvement, collaboration and great teams.
  • Strong problem-solving skills and excellent communication skills.
  • Open minded, inquisitive, life-long learner.
  • Comfortable with ambiguity, highly autonomous.





  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
  • Fantastic holiday benefits including discounts, special offers
  • Mobile working, flexible working hours, and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working  
  • Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
  • Development and career opportunities: We offer a wide range of digital training and international career opportunities.
  • Additional benefits relevant to the local market that you’ll be based in

At TUI, we know people are as diverse as the destinations we send our customers to. ​ ​We love to see your uniqueness shine through and inspire the future of travel.


If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.


Please Note: These vacancies will be managed by an International Recruitment Team and therefore your application may be viewed by TUI colleagues outside your home country.