Port Operations Agent | Piraeus

  • Pireas, Greece

  • 126519

  • Hybrid

  • Permanent

  • Full Time

  • 40



Join our global TUI Musement team within our specialist business brand Intercruises as a Port Operations Agent where you will be the main point of contact with the vessel’s Principal, the ship’s Master, officers, and crew and is responsible for assuring that all agency requirements associated with the vessel’s port of call are managed satisfactorily. These requirements include ship operations, adherence to governmental regulations, pricing, contracting, approval of expenses, and risk management. Based on Piraeus, you will ensure an excellent service to their cruise line clients.



  • Manage the vessel operations for the port call. 
  • Provide legal support in adherence to governmental regulations.
  • Coordinate the cruise clearance with government officials.
  • Organize transportation arrangements for crew members.
  • Arrange delivery of provisions for the cruise. 
  • Reply and attend to all communication received from the ship.
  • Maintain control of documentation and backup data for each attended call.
  • Resolve daily incidences.


  • Excellent communication skills in English language, both written and oral. 
  • Good academic background. Maritime studies are desirable.
  • Preferred previous experience as a Port Agent.
  • Problem solving and analytical skills.
  • Good office administration and organizational skills with a keen eye for attention to detail. 
  • Knowledge of Microsoft Office programs.
  • Orientation to results and customer service; decisive problem solving.



  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide 
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons


TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 


We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.


#TUIJobs  #TUIMusement