Service Support Rep | Local Residents

  • Punta Cana, Dominican Republic

  • 126542

  • Onsite

  • Locally employed contract

  • Full Time

  • 48


This job offers a local Dominican contract and to apply you should have residency in Dominican Republic.


If you live in Europe and would like to work abroad – please search for our ‘flexible’ jobs. 


Become part of our famous TUI Destination Team as one of ourService Support Reps and use every day as an opportunity to make our guests smile and ‘live happy’.




  • Meeting with couples in resort prior to their wedding day to discuss, and finalise all arrangements for their big day.
  • Be present on the wedding day to ensure that all services are smoothly delivered and support the hotel if required.
  • Resolving any issues on the spot, to ensure that the guests enjoy their special day.
  • Holding a follow up meeting with the couple post the wedding day to verify their satisfaction with the service.
  • Supporting the wider SSR team in destination where required, with digital communication or emergency situations that require extra special attention. 





  • A consistently happy colleague and great team player. 
  • A true people person – confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
  • Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.  
  • You are fully conversational in English and speak either German, Dutch and/or French.
  • A driving license will be helpful.
  • Finally … you will be proud to wear your ‘TUI Blues’ and represent our ‘TUI Smile’ at all times. 



  • A job in Service at TUI offers more than your basic salary which already starts from $514,999.92 DOP gross/year.
  • A company iPad & uniform are of course standard. 
  • Work week of 48 hours with 1 day off.
  • 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.  
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub. 
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation. 
  • Local permanent contracts offered.
  • Year round and multiple permanent career development opportunities available. 


We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion, means to us simply visit Our DNA.

#TUIDestinationJobs #Dominicana #TUIJobs 

Do you have any questions regarding this job offer? Get in touch!

Destination Jobs Talent Acquisition Team


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.