Cruise Specialist | Spain

  • Barcelona, Spain

  • 127904

  • Hybrid

  • Permanent

  • Full Time

  • 40

                                          

Join our B2B Intercruises in Spain as Cruise Specialist and provide a high level of service for our cruise lines. 

 

ABOUT THE JOB  

  • Preparation of financial and content proposals according to Cruise Lines specifications & deadlines, by coordinating among internal stakeholders.  

  • Ensure competitive rates and attractive margins by working closely with Supply Contracting teams and understanding the market dynamics. 

  • Communicating with Cruise Lines on ongoing RFPs and Ad Hoc Quotation requests. 

  • Provide ongoing guidance and support to the Operations & Port Deliver teams. 

  • Working with the Operations & Port Delivery teams to ensuring alignment with Quoted and Delivered services 

  • Solve daily queries and challenges as they arise with clients. 

  • Implement and improve internal processes and procedures to increase the efficiency of the day to day tasks of the operation 

  • Take ownership of internal CRM system, for commercial and sales objectives.  

  • Identify potential revenue streams from the needs of cruise clients in the different destinations 

  • Ability to perform both independently and in teamwork 

  • The position is hybrid and based in Barcelona. Business travel could be requested sporadically and/or availability via remote in unsocial hours ( rarely)   

 

ABOUT YOU 

  • University degree in Travel & Tourism.  

  • Proven experience in the cruise industry is essential.  

  • Destination knowledge ( Spain)  

  • Excellent level of English & Spanish, both written and verbal.   

  • Initiative and strong communication skills. 

  • Previous experience in tourism sector and understanding of the commercial cruise environment, cruise sector and market.  

  • Excellent customer management is a must over various channels: email, phone, fam trips, etc. Assertive skills and know how to work under pressure.  

  • Digital mindset and ability to use internal and external systems from clients.  

  • Someone with a methodical, organized approach, with priority towards the execution of the assigned tasks.  

  • Problem solving ability 

 

 

ABOUT OUR OFFER 

 

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide 
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons

 

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

 

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

#TUIJobs  #TUIMusement

Do you have any questions regarding this job offer? Get in touch!


Julia Ajchsztet

Phone: +34 971 709 115

Email: julia.ajchsztet@tui.com

Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.