TUI Service Support Rep Curaçao

  • Willemstad, Curaçao

  • 128268

  • Op Kantoor

  • Flexibel contract

  • Fulltime

  • 44

Become part of our famous TUI Destination Team as one of our Service Support Reps and use every day as an opportunity to make our guests smile and ‘live happy’.  

 

ABOUT THE JOB

  • You will pro-actively inform and communicate with guests in a digital way;
  • You will be supporting our international guests in more complex, sensitive, or emergency situations that need that extra special attention;
  • It all starts with you uncovering guests holiday needs and matching them with the right service solution;
  • You will be able to monitor and celebrate your success with regular target updates and guest feedback results for service provided in your hotels and how well you have ‘solved on the spot’.

 

You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

 

ABOUT YOU

  • A consistently happy colleague and great team player;
  • A highly engaging communicator – confident and remaining calm and empathetic in a crisis or difficult situations;
  • Digital minded;
  • Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services;
  • You are fully conversational in Dutch and English  and have a driving license – extra languages will be helpful;
  • Flexible, able to work in shifts pending on operations as well as in weekends,  max 5 ½ days a week;
  • Finally… you are highly independent, organized, and efficient and represent our ‘TUI Smile’ at all times.

 

ABOUT OUR OFFER

  • In case you earn commission, this will come on top of your basic salary;
  • A company iPad & uniform are of course standard;
  • In case required, background check processing costs are covered;   
  • We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons;
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub;
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation;
  • Winter work and multiple permanent career development opportunities available.

 

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

 

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com

 

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