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TUI Hotel or Airport Service Rep

  • Paphos, Cyprus

    Paralimni, Cyprus

  • 32421

  • Holiday Destination Jobs

  • Locally employed contract

  • Full Time

  • Summer 2021

   

If you have the right to live and work locally in Cyprus from June 2021 and speak good English plus a second European language (preferably) then please read on.
 

If you are looking to work abroad please do not apply for this local job opportunity. Instead, search and apply for a ‘flexible’ location opportunity.
 

Join TUI as a Hotel or Airport Service Rep and be part of one of our international teams that work hard to deliver memorable holiday experiences. You are a fast learner and you have good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world.

HOW YOU WILL MAKE AN IMPACT
There are many ways for you to get involved:

  • Provide genuinely helpful service in our airports and on port side
  • Help and guide international guests through the digital self-service tools available to them
  • Aim to do everything possible to fully resolve all enquiries during your first contact with our guests
  • Quickly learn operational and company knowledge with the use of several types of digital technology
  • Daily contact with suppliers, colleagues & guests in destination to co-ordinate the daily operation
  • Give support and reassurance to guests who are experiencing disruption during their holiday
  • Do everything possible to provide genuinely helpful service
  • Help and guide international guests through the digital self-service and sales tools available to them
  • Fully resolve all questions/enquiries during your first contact with a guest
  • Quickly learn operational and company knowledge using several types of digital technology
  • Reassurance to guests who are experiencing disruption during their holidays

WHAT YOU WILL BRING
TUI Airport Service Rep:

  • 100% guest focused – can interact with international guests, suppliers & TUI colleagues
  • Technically capable with the attitude & capability to work within a new digital service environment
  • Quick learner who has the willingness to learn and remains calm in a crisis
  • Able to work flexible shift patterns including rotating daytime and occasional night shifts
  • Is a collaborative team player
  • Fluent in verbal and written English, additional European languages advantageous

WHAT YOU WIL BRING
TUI Hotel Rep:

  • 100% guest focused – can interact with international guests, suppliers & TUI colleagues
  • Technically capable with a digital first attitude
  • Quick learner who has the willingness to learn and remains calm in a crisis
  • Driven by sales – can match the needs of our guest to the right products and sales channels
  • A highly engaging communicator who can build relationships virtually as well as face to face
  • Fluent in verbal and written English, additional European languages advantageous  
  • Driving licence advantageous

TUI AND YOU

 

  • Competitive local salary and benefits
  • iPad & uniform provided
  • Free language lessons, learning weeks and development programmes
  • Excellent career development opportunities

 

If you require any reasonable adjustments for your application process, please contact us directly via email: candidates.tuimm@tui.com

 

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com/our-dna/
 

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