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TUI Service Support Rep - Summer 2021

  • Willemstad, Curaçao

  • 38241

  • Holiday Destination Jobs

  • Tijdelijk contract

  • Fulltime

  • flexible

If you are looking to work abroad please do not apply for this local job opportunity. Instead, search and apply for a ‘flexible’ location opportunity 

If you have the right to live and work locally in Curacao from June 2021 and speak good Dutch and English plus a third European language then please read on:

Join TUI as a Service Support Rep and be part of a truly international team providing service-support to our guests within a wide range of ‘online service only’ hotels in collaboration with the central TUI Experience Centre. If you are a fast learner, have good life and work experience to help with the exciting pressures of working for the largest leisure, travel and tourism company in the world, read on. 

HOW WILL YOU MAKE AN IMPACT
There are many ways for you to get involved:    

•    Provide genuinely helpful service in response to guest questions from holiday destinations all around the world
•    Use our digital channels to proactively keep guests informed during their stay
•    Quickly learn operational and company knowledge with the use of several types of digital technology 
•    Support more complex, sensitive or emergency situations that need that extra special attention 
•    Provide additional support to our guest-facing and back-office teams as required
•    Fully resolve all questions/enquiries during your first contact with a guest
•    Provide genuinely helpful service at the airport  

WHAT YOU WILL BRING
There is more than one way to the perfect fit – here are some of the ideal things:  

•    A genuinely helpful, flexible and professional personality
•    100% guest focused – can interact with international guests, suppliers or TUI colleagues
•    A highly engaging communicator who can build relationships virtually as well as face to face 
•    Highly independent, organised and efficient 
•    Technically capable with the attitude & capability to work within a new digital service environment 
•    Quick learner who has the willingness to learn and remains calm in a crisis 
•    Good Dutch and English – Additional languages & driving licence are required    

TUI AND YOU

•    Competitive salary 
•    iPad & uniform provided
•    Free language lessons, learning weeks and development programmes
•    Excellent career development opportunities

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. TUI Musement sold around 10 million excursions, tours and activities, delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tuigroup.com

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