On-Board Commerce Administrator (all gender) für die Marke Mein Schiff
On-Board Commerce Administrator (all gender) für die Marke Mein Schiff
Hamburg, DEU
Hybrid
Permanent
Full Time
40
134917
WAS DICH ERWARTET
- Administrative Aufgaben wie Beantwortung von Gästefragen zu Dienstleistungen im SPA & Sport sowie Shore Activities und zu Produkten der Pächter (Konzessionäre)
- Beschwerdemanagement in Zusammenarbeit mit Dienstleistern und Konzessionären
- Kommunikation (telefonisch und per Mail) zu Fahrplanänderungen, Werftanmeldungen, operativen Belangen etc.
- Initiierung, Überprüfung und Freigabe von Werbemitteln für Konzessionäre, SPA & Sport sowie Shore Activities und Atelier in Zusammenarbeit mit den Pächtern und Partnern sowie den internen Marketingschnittstellen
- Tages- und Kabinenanmeldungen sowie -freigaben
- Tracken der Umsätze im Bereich On-Board Commerce Management
- Bearbeitung von Statistiken und Analysen im Bereich Shore Activities
- Kontrolle und Kontierung von Abrechnungsvouchern im Bereich Shore Activities
- Pflege und Verwaltung von Stammdaten für Shore Activities im Buchungssystem
- Recherche mit Hilfe von Marktbeobachtung (Trends, Benchmarking etc.)
- Allgemeine Unterstützung bei Tätigkeiten im Bereich On-Board Commerce Management
WONACH WIR SUCHEN
- Abgeschlossene kaufmännische Ausbildung oder Studium im Bereich Tourismus
- Selbstständiges und teamorientiertes Arbeiten sowie Organisationstalent und Zahlenverständnis
- Sehr gute Deutschkenntnisse in Wort und Schrift
- Gute Englischkenntnisse in Wort und Schrift
- Sicherer Umgang mit MS Office-Paket
WORAUF DU DICH FREUEN KANNST
- Eine flexible Arbeitszeitkultur mit zwei Mobile-Office-Tagen pro Woche
- Eine marktgerechte Vergütung mit Erfolgsbeteiligung sowie 30 Urlaubstage
- Attraktive Rabatte auf Kreuzfahrten mit unseren Flotten sowie auf viele weitere Angebote im Tourismusbereich
- Bezuschussung zu deinem ÖPNV-Ticket sowie zu deinem PLUXEE Restaurant Pass
- Ein modern eingerichteter Arbeitsplatz in zentraler Lage, nur eine „Seemeile“ vom Hauptbahnhof entfernt
- Eine zeitgemäße Führungs- und Unternehmenskultur geleitet von unseren Werten "Wertschätzung, Vertrauen und Nachhaltigkeit"
- Regelmäßige Feedback- und Entwicklungsgespräche zur gezielten Förderung deiner Stärken und beruflichen Laufbahn
- "voiio" als starken Employee Assistance-Partner an deiner Seite
- Sowie auf viele weitere umfangreiche Sozial- und Gesundheitsleistungen (JobRad, eigenes Fitnessstudio im Haus, Eltern-Kind-Büro, Firmenfitness-Kooperation mit WELLPASS, interne Yoga-Kurse, betriebliche Altersvorsorge u.v.m.)
Bei jedem Schritt behalten wir den Gast im Fokus! Möchtest du diese Extrameile mit uns gehen?
Wir freuen uns auf deine Bewerbung – ungeachtet deines Alters, Geschlechts, deiner Nationalität, ethnischen Herkunft, Religion, Weltanschauung, sexuellen Orientierung und/oder Behinderung.
Bitte bewirb dich mit deinen aussagekräftigen und vollständigen Bewerbungsunterlagen (Anschreiben, Lebenslauf, Zeugnisse/Zertifikate) ausschließlich online.
Hast du Fragen zu TUI Cruises und/oder unserem Bewerbungsprozess? Auf unserer Karriereseite findest du umfassende Informationen und FAQ. Oder schreibe uns eine E-Mail an hr@tuicruises.com. Wir antworten dir schnellstmöglich zurück.
Questions about the job?
I'm happy to answer them.
Email: hr@tuicruises.com
Please note: For enquiries only. Applications are only accepted online.
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