Port Agency Supervisor, Intercruises

  • Mykonos, Greece

  • 12801

  • Cruise

  • Permanent

  • Full Time

  • 40 hours


Joining the TUI Destination Experiences Port Agency as Port Agency Supervisor, you will support the team in ensuring an excellent service to the cruise line clients.


There are many ways for you to get involved: 


  • Act as the main point of contact for cruise lines, ships, ports, sub-agents for all Port Agency related matters 
  • Prepare all of the services requested by the ship before the stopover
  • Docking reservations and modifications through Port IC
  • Ships staying requests to suppliers
  • Port ships general assistance
  • Prepare the official documentation needed for the cruises stopovers (Port authorities, Customs, Immigration…)
  • Ensure current legislation regarding all port-related matters are communicated in a timely manner to all clients and operational teams (i.e. security/immigration)
  • Provide assistance to the ships at the port the day of the stopover, coordination of all requested services
  • Attention, settlement and registration of incidents
  • Attention and follow up of medical emergencies
  • Closure and reporting of the attended ships


There is more than one way to the perfect fit – here are some of the ideal things: 


  • Good academic background. Maritime studies are desirable
  • Excellent knowledge of English and Greek languages both written and oral
  • Good office administration and organisational skills with a keen eye for attention to detail
  • Knowledge of Microsoft Office programs
  • Excellent communication skills
  • Orientation to results and customer-obsessed
  • Proactiveness and natural problem solver
  • Ability to analyse and resolve problems


  • Being a valuable team member of TUI, the No.1 global and socially aware travel company
  • Competitive salary, private health insurance and benefits for both flexible and locally contracted employees 
  • TUI DX operate in 115 destinations offering more career opportunities than any other travel company
  • Develop yourself by working as part of an international team and through our free global learning and development programme including free language lessons and various Management Development Programmes
  • Discount on TUI shares after six months’ employment
  • Exclusive excursion, hospitality and accommodation discounts


TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences. With 9,000 diverse employees in 49 countries and head office locations including Palma de Mallorca, Luton and Hannover. TUI DX offers 14 million guests a portfolio of excursions, activities, tours, transfers and guest services. Our subsidiaries include Intercruises, the leading global cruise handling company and Musement, one of the leading online platforms in the Tours & Activities market.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit www.careers.tuigroup.com 



Do you have any questions regarding this job offer? Get in touch!

Georgia Waters

Phone: +34 971 709 177