Tech Lead Supplier Service (m/f/d)

  • Flexible

    Hanover, Germany

    Luton, United Kingdom

    Enschede, Netherlands

    Brussels, Belgium

  • 67361

  • Digital & Technology

  • Permanent

  • Full Time

  • Depending on local agreements

*The position is based in Hanover / Germany, but can also be managed remotely from another city in Germany or from one of our EU / UK locations.
*Feel free to apply in English or German.


We are looking for a talented and dedicated leader to join the newly formed accommodation technology organisation which is responsible to receive accomodations from a hotelier or other suppliers and distribute them within the whole TUI Group.



  • As a Technology Lead, your role will see you tackling multiple challenges and working closely with the Product Owner and with a varied set of stakeholders in various situations every day.
  • You’ll need to be resilient, innovative and engaging in your practices to guide your team to provide technology solutions that result in the best possible digital experiences for our customers.
  • You will need to have an awareness of a range of technologies along with the ability to understand architecture and design of digital systems to effectively lead and support a team of Business Analysts, Frontend- and Backend-Developers, DevOps and other technology professionals.
  • In your role, one of your key responsibilities is to develop and maintain delivery plans, ensuring that timescales, resource requirements, key deliverables/milestones, risks and progress are tracked.  
  • You will act as a servant leader and enabler for your team, support the people, ensuring that they are growing within their area of expertise, acquiring new skills and doing valuable work.
  • You will take support the expansion and further development of agility within your area and the domain.
  • You will focus on helping your team to self-organise, and to keep increasing its capabilities and autonomy.
  • You will identify and actively manage impediments, assuring transparent communication on the progress, the impediments & solutions.
  • You will excel at identifying, de-escalating and resolving conflicts within and between teams.
  • In collaboration with the Head of Technology, you will also plan and manage costs of your team and pro-actively look for efficiencies and motivate your team to achieve the Objectives and Key Results (OKRs) agreed for your team/pod and the strategic results for the accommodation domain as a whole. Where relevant, you will also take responsibility for prioritisation of work within technical teams.


  • Passionate about and strong knowledge of agile software delivery practices, delivering business value and driving continuous improvement
  • Proven track record of experience as ScrumMaster or ProductOwner of agile teams and technical understanding of software architectures, development and frameworks, especially their complexity
  • Basic understanding of technologies like Kafka, Rest and Soap
  • Several years of relevant experience in the Hotel- or Touroperator-Business and understanding of touristic core processes, especially in own-contracted accomodations
  • Basic know-how in UX-Design and UI
  • Mastery of moderation, presentation, visualisation techniques and feedback methods with good influencing skills and the ability to make yourself understood to a wide range of staff including near shore colleagues
  • High standard of professional integrity and trustworthiness
  • A true believer that autonomy, empowerment and accountability should be in the teams
  • Experience in leading and coaching others in an international environment. 
  • Great communicator, facilitator and influencer comfortable working with a variety of technology and business stakeholders
  • Able to understand technical concepts and communicate to technical and non-technical audiences
  • Open minded, inquisitive, life-long learner
  • Comfortable with ambiguity, highly autonomous.



  • Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
  • Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: newWork@TUI 
  • Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
  • Personal benefits: We offer attractive remuneration with holiday bonuses, generous travel benefits, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.



Do you have any questions regarding this job offer? Get in touch!

Nadine Freytag


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.