TUI Team Leader | Local Residents

  • CancĂșn, Mexico

  • 69422

  • Holiday Destination Jobs

  • Locally employed contract

  • Full Time

  • Winter/Summer 2022


Become part of our TUI Destination Junior Management Team in Mexico as one of our Team Leaders and use every day as an opportunity to make your team and guests smile & ‘live happy’. In this particular role you will be the link between a team of external sellers and our TUI Departments. 

If you have the right to live and work locally in Cancun/Playa del Carmen – Mexico, speak good English and Spanish then please read on. If you are looking to work abroad, please do not apply for this local job opportunity. Instead, search and apply for a ‘flexible’ location opportunity.



  • Coordinate training of all departments. Our Hub, Excursions and Product Department will be involved. 
  • Provide day to day support to the team of sellers covering all aspects from product knowledge, processing sales and required after care and closing of accounts.
  • Provide a clear and constant two-way communication with the team to keep them updated in regards to cancelations and amendments to products or operations.
  • Monitor the external sales performance and adherence to our policies and processes and escalate to the hotel management as and when required. 


  • You have excellent communication skills, both verbal and written, in English and Spanish.
  • You have the right to live and work in Mexico.
  • A flexible personality who is able to work in different shift patterns.
  • Willing to quickly get to grips with the demands of the job, the technology needed to do it and the ability to remain calm in a crisis.
  • Solve problems independently and/or make suggestions how to improve ways of working & drive our digital culture. 
  • Agility to juggle strategic priorities and projects whilst delivering the day-to-day operational logistics. 



  • Competitive salary, annual bonus scheme and benefits for both flexible and locally contracted employees
  • Free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons. 
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation.
  • Excellent career development opportunities

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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