Brexit and COVID-19 – Information to Candidates

Learn more

Business Analyst / Solution Engineer Retailing for Hotels & Resorts (w/f/d)

  • Flexible

    Hanover, Germany

    Luton, United Kingdom

    Enschede, Netherlands

    Brussels, Belgium

  • 38021

  • Digital & Technology

  • Permanent

  • Part Time

  • local agreement


Can you imagine what services a hotel offers its guest? Further from food, late check out or the extra pillow? The matching sun lounger at the children’s pool? The room with the balcony overlooking the sunset? 
We are looking for a Business Analyst in the Hotels & Resorts division who will be our lynchpin for our new retail platform. You will be our link between the business requirements and the technical feasibilities and plan their implementation together with the teams. You will work in an international and agile environment where there are multiple requirements for our solution, especially since it will be a new system for the hotel and our guests. 
Do you have a passion for digitizing manual processes and a sense for how to optimally operate central systems via interfaces (APIs) and standards (services)? Are you passionate about IT architecture and a tech-driven ecosystem? On top of that, you’re also a bit of an organizational talent and know how to ideally balance the various topics? Then apply with us!

Specifically, your tasks include:

  • Active co-design of the innovative “Digital Platform” of the TUI Group’s hotel division.
  • Translation, coordination and implementation of business requirements into technical designs and IT architecture of our modern hotel ecosystem.
  • Coordinate prioritization and implementation of the roadmap with functional contacts as well as development teams and suppliers.
  • Evaluation and selection of suitable technical solutions for the aforementioned requirements in the “Retailing” subject area as well as the associated IT services.
  • Driving force and innovator in the subject areas vis-à-vis the functional teams.
  • Independent adaptation and configuration of the solutions used in daily operations.
  • Collaboration in interdisciplinary teams in a central function within the company.
  • Advising various stakeholders, e.g. Hotel Directors, Business Development, Hotel Operations, regarding innovations, impulses of the ecosystem.



  • Whether you have a degree or professional training in IT is secondary to us – what is important to us is your passion and affinity for dealing with SaaS platforms, digital services and the hotel industry
  • Experience in software development and knowledge of integrating / connecting systems via APIs are desirable
  • A good understanding and creativity in the subject area of services, services and the hotel industry. Maybe you already know systems like Okay or Re-Guest
  • Dealing with (agile) methods for prioritizing, controlling and structuring are part of your repertoire as well as focusing on the product vision
  • Terms like REST-APIs, XML, (Micro-) Services or WebSDKs are no buzzwords for you
  • Good understanding of business processes, keen interest in digital add-on sales and affinity to use them optimally for the customers and companies 
  • Strong analytical skills while focusing on accuracy and details
  • Fluent in written and spoken German and English
  • Team player with strong organizational and problem solving skills
  • High level of initiative and creativity as well as the ability to think outside the box


•    Employment with the world’s leading tourism group
•    Working with international colleagues having various backgrounds, skillsets and knowledge
•    Attractive compensation package (e.g. pension scheme) and 30 days of paid vacation per year
•    Generous holiday entitlement & holiday discounts
•    Flexible working environment
•    International career and development opportunities
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA


Do you have any questions regarding this job offer? Get in touch!

Christine Bertram


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.