Commercial Performance & Development Manager SM&P

  • Luton, United Kingdom

    Rijswijk, Netherlands

    Zaventem, Belgium

    Stockholm, Sweden

    Hanover, Germany

  • 94461

  • Purchasing & Finance

  • Permanent

  • Full Time

  • 37.5

TUI Group is the world’s number one integrated tourism business.  Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles.  The Supplier Management & Procurement (SM&P) team is a vital part of TUI Airline, optimising value in all aviation contracts. As Commercial Performance & Development Manager you review procurement business cases, manage and develop all economic data within SM&P to such effectiveness and strategy that it maximises relevant industry/market knowledge, cost control/visibility, solid decision making and result-oriented SM&P management. You cooperate with team members to prepare strategic supplier performance review meetings. You implement innovative processes and tools, to continuously improve efficiency of the SM&P team and make sure the department maintains lean working methods. You develop and leverage an excellent network, co-operate with mainly TUI Airline stakeholders. 


In this role, you’ll report to the Senior Manager of Business Performance & Development. 


Applications close 10 July 2022



  • Develop and manage a reliable, structured, effective and knowledgeable competence within SM&P for all related economic & financial data and activities/analysis 
  • Act as a business partner towards the finance team and will also contribute your expertise towards SM&P colleagues by providing ongoing review and support to SM&P team members during procurement projects, including financial analysis of proposals 
  • Support and review initial financial analysis for submission to relevant internal stakeholders and perform spend analysis, to continuously detect and materialize saving opportunities as part of a strategic approach and planning 
  • Join SM&P team members on selected visits/meetings with suppliers or stakeholders to safeguard the economic/financial aspects, of any projects 
  • Act as a business partner towards SM&P team and other stakeholders, you will work together with the heads and their teams to prepare these strategic meetings  
  • Together with the relevant SM&P team members you implement the supplier performance review strategy, bringing various procurement areas together if and where applicable 
  • Ensure that tools and data are available to review the actual supplier spend, and analyze available spend information throughout the contract life-cycle  
  • Assist the implementation of the SM&P process/procedures and digital roadmap, with the aim to create an efficient work environment for the wider SM&P team through digitalization 
  • Develop, implement and maintain the SM&P processes and related manuals to improve working methodologies, ensure compliance and to reduce existing bottlenecks 
  • Ensure adherence to SM&P processes and procedures and detect and initiate procurement improvement initiatives (post-project) jointly with internal stakeholders including management of compliance and data quality 
  • Act as a business partner to other TUI Airline functions to define and fine-tune interface processes and ensure the provision of required training on SM&P processes and tools 
  • Develop and leverage internal networks with various teams such as finance, IT, insurance, legal, analytics, sustainability etc and external networks (suppliers, aviation/economic organisations, etc.) 
  • Manage, in absence of the Senior Manager, the SM&P Risk Register through the consolidation of all function risks and coordinate with the different SM&P heads of in order to raise awareness together with the operational business owners.  
  • Remain current on economic business/market/supplier developments through relevant reading, networking, meetings or attending conferences/workshops. At all times, ensure you are acting according to TUI values and relevant procurement policies 




  • Relevant bachelor degree, or equivalent by experience. Master’s degree or accounting qualification (e.g. ACA, ACCA, CIMA) is desirable but not essential 
  • Significant relevant process and financial experience
  • Highly proficient in English. Knowledge of other languages desirable but not essential 
  • Experience with procurement is desired 
  • Experience of managing projects, planning delivery and coordinating the inputs from different stakeholders to achieve desired outcome 
  • A commercial and financial mindset, continually evaluating the costs and benefits of a decision 
  • Strong numeric, analytical and problem solving skills with eye for detail 
  • Ability to identify and understand key drivers in any scenario  
  • Ability to challenge assumptions and to think out of the box 
  • Good understanding of contractual legal terms and conditions 
  • Effective communication and reporting skills, able to tailor messaging for different stakeholders  
  • Good negotiation, influencing and persuading skills 
  • An understanding cultural differences, able to manage the complexity and ambiguity resulting from multiple stakeholders of differing sizes and based in different countries 
  • Able to easily develop a strong network of contacts throughout the business and industry, gaining the support and commitment of key players to key projects 
  • A ‘can-do’ attitude, work result-oriented and take initiative 




  • Work in the largest global tourism group with international projects and teams 
  • Fantastic holiday benefits including discounts & special offers 
  • Development & career opportunities 
  • Health and wellbeing support  
  • Flexible working (understandably, some roles operate out of a specific location & to a set working pattern) 
  • Plus lots more benefits relevant to the local market that you’ll be based in  


We love to see your uniqueness shine through and inspire the future of travel.  If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.  

We really value your interest in TUI and will be back in touch with you shortly after the application closing date. 

Do you have any questions regarding this job offer? Get in touch!

UK & I Head Office Talent Acquisition Team


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.