Commercial Development & Quotation Manager Northern Europe

  • Flexible

    Southampton, United Kingdom

    Plymouth, United Kingdom

    Bristol, United Kingdom

    Dover, United Kingdom

  • 98924

  • Remote

  • Permanent

  • Full Time

  • 40


This position is open to remote work anywhere within the UK.


Joining our B2B Intercruises Commercial Development & Quotations Team in the UK&I as a Regional Commercial Development & Quotations Manager you will play a key role in developing the commercial B2B interests of Intercruises in the Northern European region. This role will focus on business retention and developing and converting new business opportunities that can be generated through Intercruises Key Account Managers and through our own proactive business activities in each region as well as leading the Commercial Development team in Northern Europe. The role also involves engaging with the wider regional teams and further identifying opportunities to strengthen and increase the Intercruises market share as well as attending events, tradeshows and other industry functions in order to drive the brand’s commercial presence in the region. 




  • Supervising and assisting the Commercial Development specialists on financial & content proposals according to client specifications and deadlines 
  • Ensuring competitive rates and attractive margins by working closely with Offer teams and understanding the market dynamics
  • Communicating with Cruise Lines on ongoing Requests for Proposal (RFP) and Ad Hoc Quotation requests
  • Negotiating with our clients on commercial terms in order to achieve the budgeted outcome
  • Acquiring new cruise business by participating in RFPs as per seasonal targets set
  • Provide ongoing guidance and support to the Operations & Port Delivery teams on Ad Hoc quotations
  • Working with the Operations & Port Delivery teams to ensure alignment with Quoted and Delivered services
  • Proactively searching for new opportunities and converting them
  • Engaging with wider commercial team to increase market share as well as working closely with our own Supply Management teams in selecting and modifying existing products at the right price and providing overviews to the supply teams to create new products tailored to the clients’ needs
  • Managing the RFP process in destination and supervise the Commercial Development specialist on their successful completion
  • Converting product into sellable content as part of creating and managing the RFP process through to its conclusion which will involve sending RFPS to the client, evaluating feedback and ultimately securing the business




  • Solid experience in the cruise industry with an emphasis on excursions and ground handling
  • College Degree in a relevant field preferred
  • Excellent negotiation and communication skills in English, both written and verbal. Additional languages advantageous
  • Experience in Customer Management is essential
  • Someone with a methodical, organized approach towards the execution of the assigned tasks




  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide 
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons


TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business – known as TUI Musement – combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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