Process Excellence Consultant P2P (m/f/d)

This role is responsible for driving and delivering process improvement for transactional processes within Accounts Payble with a measurable impact on process efficiency & quality.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Continuous improvement cycles: You will be responsible for delivering improvement cycles (DMAIC) together with a variety of stakeholders on behalf of the process owner(s). For that purpose, you will apply Business Process Management, Lean Six Sigma, Kaizen, and other methodologies.
• Business Process Master expert in transformation projects: You will participate in assigned strategic transformation projects to ensure that To-Be processes are defined, documented, tested, trained & rolled out.
• Process Excellence ambassador & coach: You will act as a sparring partner & coach for the process champions in your functional area. You will enable them to deliver self-empowered incremental improvements by creating awareness & building a KPI-based process-thinking mindset in the organisation.
• Improvement identification & prioritization: You will engage with all key stakeholders to identify potential process improvement opportunities. Further on you will participate in the prioritisation process owned by process owners & the Senior Manager Process Excellence.
• Improvement techniques & methodologies: You will be a renowned expert in application & development of process excellence methodologies & tools, and you will engage closely with experts on process mining, robotics, AI etc. and involve them as required.
• Documentation & learning: You will coordinate & contribute to the maintenance of all process documentation to create complete, user-friendly & up-to-date process documentation.

ABOUT YOU

• University degree in business, economics, computer science or similar
• Proven experience in applying continuous improvement, business process management Lean Six Sigma methodologies (ideally with a L6S certification) in a multinational corporate environment.
• Experience in application of agile principles & ways of working desirable
• Ability to achieve buy-in from stakeholders through building long-term trustful relationships.
• An engaging can-do communication approach that overcomes resistance to change and that motivates the organization to thrive for continuous improvement and process excellence
• A very good understanding and ideally previous practical working experience in a transactional finance (O2C, P2P, R2R, Treasury) environment
• Good analytical skills and ability to incorporate KPI-based thinking into the Process Excellence approach, ability to extend that mindset to other stakeholders
• Fully fluent in English, capable to deliver extensive documentation, presentations, workshops & trainings. Other languages (German, Spanish, French) are a plus

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.*

*We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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