Emergency Response Planning Manager

As Emergency Response Planning (ERP) Manager, you'll play a crucial role in our airline's safety infrastructure, supporting the development, implementation, and maintenance of the Emergency Response Plan (ERP) for the local Air Operator Certificate (AOC) holder in compliance with EASA and IOSA regulations while maintaining a dotted line reporting relationship to the TUI Airline ERP Coordinator.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, generous travel benefits, extensive health & wellbeing support, and more.

Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.

A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.

Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.

Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Assist in the creation, review, and continuous improvement of the Emergency Response Plan (ERP) to meet EASA AOC requirements and industry best practice, ensuring alignment with EASA Part-ORO.GEN.200 and associated regulations.
• Maintain comprehensive ERP documentation, including manuals, checklists, and contact lists ensuring processes comply with EASA regulations to include those related to Safety Management Systems.
• Organise and deliver training sessions for key personnel, support the planning and execution of regular emergency exercises and drills to validate ERP effectiveness, monitoring participation and identifying areas for improvement.
• Liaise with the local regulatory authorities and ensure readiness for audits and inspections on behalf of the AOC Safety Manager including preparation of compliance reports and evidence.
• Work closely with Safety, Operations, and Ground Handling teams to ensure seamless integration of ERP protocols while coordinating with local external stakeholders to align response strategies on behalf of the AOC and/or Safety Manager.
• Serve as a key member of the ERP Team during actual emergencies, facilitating information flow between departments, external agencies, and regulatory bodies ensuring maintenance of detailed records and logs for post-event analysis and timely submission of regulatory reports.
• Assist in conducting post-incident reviews, documenting lessons learned, and updating the ERP accordingly.
• Act as a local point of contact for ERP-related queries and support requests and deputise for the ERP Lead and other ERP Managers as required.

ABOUT YOU

• Comprehensive knowledge of CAA or EASA regulations related to emergency response, safety management, and compliance (e.g., ORO.GEN.200). Relevant certification in aviation-specific emergency planning and/or bachelors degree in related field desirable.
• Proven experience in emergency response planning, crisis management, or safety management within the aviation industry. 
• Excellent communication skills, particularly in high-pressure situations, and can build, leverage and manage stakeholder relationships effectively
• A natural problem solver and effective collaborator while also taking initiative on independent tasks. 
• Understand the principles of Safety Management Systems and experience working in a safety-critical sector with proficiency in relevant ERP tools and software.
• Strong business English, both spoken and written.
• The job may involve some (inter)national travel.
  

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.