Hotel General Manager | TUI BLUE Curaçao

Please note this job posting is made on behalf of a franchised hotel partner 'TUI BLUE Curaçao' and therefore the hotel management company/owners (GSM Realco B.B.V) and not TUI Group is the actual employer. TUI will facilitate the initial recruitment however does not perform or control any hiring or contracting on behalf of the hotel franchisee. By applying for this position, you understand and agree that you are applying for a position with 'GSM Realco B.B.V' and not TUI Group, where TUI is serving as the recruiter, and will not be your employer of record.

Join TUI BLUE Curaçao as Hotel General Manager responsible for overseeing the daily operations and overall management of the hotel resort property and deliver operational excellence. 

TUI BLUE Curaçao is a new all-inclusive hotel resort located at the Bay Santa Martha in Curaçao. The resort will open with 300 rooms and will extend with an additional 100 room extension. It will open with three restaurants, and several other leisure facilities. The construction has already started, the hotel will open in the first quarter of 2026.

ABOUT OUR OFFER

• Attractive local salary as standard
• Housing either on site or close to the hotel is provided (available on request)
• Company pension/social security provided
• Company car /allowance provided
• Initial relocation support and paid return flights (every 12 months)
• Meals and soft drinks during working hours
• 50% colleague discount on all other food and drink and use of hotel facilities
• Exceptional approach to learning with career development opportunities provided.
  

ABOUT THE ROLE

• Oversees the overall in-hotel guest service and operational delivery, ensuring the utmost brand quality is consistently delivered.
• Tasked to maximise food and beverage revenues by ensuring optimal use of banquet / outlet space and most cost - effective management of the hotel’s food and beverage outlets.
• Develops and monitors the performance of financial and operational plans which support the overall objectives of the hotel and operating departments.
• Develops the annual budget and business plan together with the owner, making executive recommendations for capital improvements to enhance the assets of the hotel and ensure brand loyalty.
• General management responsibility for the resort during construction, pre-opening and operations.
• Leading the management team, which includes all key managers, such as housekeeping and F&B. 
• Close collaboration with finance, marketing and bookings, functions provided from within the group of companies to which the franchise TUI BLUE Curaçao belongs. 
• Responsible to apply the TUI BLUE Green Building Guidelines and achieve our brand sustainability goal.
• Ensures that TUI BLUE product quality and service standards are met in all areas including physical asset appearance, maintenance, and cleanliness.
• Develops and maintains rapport with key community contacts to ensure a visible presence locally. 
• Provides regular and ad hoc information and status reports to the Global Hotel Operations team as requested on the financial and operational performance of the hotel.
• Oversees the security function to ensure a safe and secure environment for guests, employees, and hotel assets.
• Fosters the development of a positive work environment for all employees. Mentors all levels of employees through formal and informal meetings, discussions, and performance feedback.
• Works effectively with staff to address TUI BLUE brand DNA and cultural work environment to promote positive employee and guest experiences.
• Champions the TUI BLUE brand always and providing perspective site tours to guest, developers, owners, and TUI BLUE personnel.

ABOUT YOU

• Previous proven senior executive position (General Manager or Assistant General Manager or equivalent) or extensive knowledge of hotel management and managing change.
• Large range of executive hotel operations experience, with ideally regional experience.
• Experience with hotel openings is a recommendation.
• Strong interpersonal and relationship skills, adept at managing a wide range of stakeholders.
• Evidence of inspiring confidence, credibility and influencing at a senior corporate executive level
• Strong financial and commercial acumen with hotel/ hotel & resort budget management
• Excellent all-round knowledge of other key players, our hotel competitors within the leisure travel business.
• Committed to keeping up to date with industry, market initiatives and leisure customer preference and using effectively.
• Languages required – Fluent English required. Dutch would be highly advantageous. Other European languages would be a bonus.

Applications open until 23:59 GMT Saturday 21st December. While applications submitted will be reviewed during this time, we advise that due to the Christmas and New Year period there may be a delay in providing further application updates/next steps until early January 2025.

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