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Human Performance & Limitations Training (HPL)

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Improve Teamwork & Decision-Making

Our Human Performance Training focuses on developing the critical skills needed to improve communication, decision-making, and collaboration in fast-paced and high-pressure work environments. Drawing on the proven principles of Human Performance, this course teaches participants how to work more effectively as a team, reduce errors, and maintain operational safety and efficiency.

Why HPL matters across industries

Although HPL was originally developed for aviation, its principles are universally applicable. From healthcare to industrial operations and other high-stakes environments, effective teamwork, clear communication, and structured decision-making are essential to success. Human Performance & Limitations helps organizations:

  • Minimize human errors by improving awareness and coordination.
  • Enhance decision-making under pressure through structured processes and teamwork.
  • Strengthen safety culture by fostering collaboration and shared responsibility.
  • Increase operational efficiency and reduce costly mistakes.

By applying these concepts, teams not only become safer and more reliable but also more resilient and adaptable in the face of unexpected challenges.

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Who is this training for?

  • Airlines seeking to strengthen the performance of their Flight Operations teams.
  • Individual professionals who want to enhance their communication, leadership, and decision-making skills.
  • Organizations in other industries looking to adopt aviation-proven practices to improve team collaboration, reduce errors, and optimize performance under pressure.

    This training is a practical, hands-on program that combines realistic exercises, case studies, and interactive workshops to help participants apply HPL principles directly to their daily work – leading to safer, more effective, and more confident teams.

Training Content

Fundamentals of Human Performance & Limitations

  • Principles of effective teamwork and communication
  • Identifying and mitigating human errors
  • Decision-making in high-pressure and critical situations

Human Performance for Operational Environments

  • Coordination between Flight Dispatch, cockpit crews and ground operations
  • Stress management and prioritisation under high workloads
  • Practical scenarios to optimise workflows in the Operations Center

Cross-Industry Application of HPL Principles

  • Enhancing teamwork in complex work environments
  • Effective communication techniques for leadership and teams
  • Integration of CRM into corporate safety and risk management

Case Studies & Interactive Workshops

  • Analysis of real-world incidents and best practices
  • Simulations and team exercises for immediate application
  • Developing a strong safety and feedback culture

Unlock your team’s full potential!

Enroll now