RETAIL AND Customer services
Elevate your career and join our vibrant Retail & Customer Services team
Join the TUI family and embark on a career that takes you to the heart of customer satisfaction! Whether you’re engaging with our clients through our digital channels in our Customer Services Hubs or offering personalised service in one of our 1,600+ retail stores across Europe, your role is pivotal in crafting unforgettable holidays.
Retail
In our Retail stores, you’ll be the first point of contact & a trusted advisor who does more than just book trips.
You’ll offer insights on everything from accommodations to travel documents, ensuring our customers have all they need for a seamless travel experience. With ongoing training and study trips, you’ll constantly enhance your skills, keeping TUI’s service standards sky-high.
Customer Services
Working in Customer Services at TUI, is more than just a job; it’s about making travel dreams come true.
Our team in the Customer Services Centers, is the friendly voice and advice expert that provides comfort and guidance to travellers. We equip you with comprehensive training, ensuring you’re ready to deliver excellence from your very first call. All we ask for is your enthusiasm, attention to detail, and flexibility to work varied hours.
Airport Representative
Help shape the passenger journey from start to finish.
From the moment they step into the airport to the moment they board, you’ll ensure every detail is taken care of with a smile. Each day offers a new adventure, from working with diverse teams to managing dynamic situations. If you're passionate about customer services, come be the reason our passengers’ journeys start and end with a smile.
Join our team
Be part of the heart of Customer Services Centre at TUI! In our Retail & Customer Services teams, you’ll be the face (or the voice) helping travellers turn their dream holiday into reality. Discover our vacancies here - your next challenge might be waiting for you!
