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FAQ

Cabin Crew at TUI

Frequently asked questions and answers

Whether you need assistance with your application or want to know what to expect during the interview process, we can help. Read through the following answers on popular topics to set yourself up for success.

On this page you will find frequently asked questions and answers for Cabin Crew in the UK, Cabin Crew in Belgium & Netherlands and Airline Multi-Crew Pilot Licence (MPL) Cadet Programme in the UK.

Cabin Crew in UK & Ireland

All of our roles are advertised on our careers website where you’ll be able to view the full job description and apply.

If you already have a TUI account and can’t remember your login details, please use the ‘forgotten password’ prompt on the login page. Your password will then be emailed to you. Please ensure you’re using the ‘log in’ button and not the ‘new user’ button. Also is you have another email address that you may have used to previously apply for one of our vacancies we would suggest trying that one too via the forgotton password link.
Please give 24 hours for your password reset to be emailed to you.

For this role, you’ll not be required to upload a CV as part of your online application.

To be eligible to apply for a Cabin Crew position, there are certain requirements that you must meet.

  • Age: 18 years of age on 31st January 2024. This will be checked as part of the recruitment process.
  • Reach: Able to reach to a minimum height of 6’2” (without shoes on).
  • Education: Fluent in English, both spoken and written.
  • Medical: Obtain a cabin crew Medical Report carried out by an approved Aeromedical Examiner, at your own cost before your training commences.
  • Travel Time to Base: Live within 90 minutes (1 and a half hours) of your allocated airport base.
  • Swimming: Able to swim 25 meters unaided.
  • Right to Work: Have the Right to Work in the UK or Ireland (If applying for Dublin)
  • Passport: Hold a valid 10-year UK, Irish or EU passport, with a minimum validity of 6 months, which permits you to travel freely worldwide.
  • Uniform Guidelines: You’ll be required to follow local uniform guidelines.
  • Fit to operate: You'll be required to operate in line with all regulatory and company requirements tasks relevant to the role of Cabin Crew
  • Able to obtain a full and valid Airside ID to be able to operate as Cabin Crew; For this you will need to obtain the following at your own cost:
    1. UK Disclosure Barring Service (DBS) Check or Garda Vetting Check (GVC) if applying for Dublin
    2. Cabin Crew Medical Report carried out by an approved Aeromedical Examiner
    3. Any Overseas Criminal Record Check’s
  • Testing for psychoactive substances (Drugs & Alcohol): To prevent misuse of psychoactive substances, testing for psychoactive substances may be conducted, upon employment and may be required by the airline during your employment.
  • Training: You’ll complete an intensive training course of approx. 4-6 weeks. Passing this course is a requirement prior to starting in role, you’ll be required to pass a combination of practical and theory exams.

To be eligible to apply for a UK&I Cabin Crew position, you must have the right to live and work in the UK or Ireland (if applying for Dublin) without any restrictions.

All of our available opportunities are listed on our careers website. If you can’t find a specific base listed, then it means that we’re not recruiting for that base or location.

You can only apply for one base, so please apply for your first choice. Should you apply for multiple bases then we’ll be unable to process your applications.

All our Cabin Crew positions are seasonal and are initially offered on a 6/7-month fixed term basis.

If successful, our Cabin Crew training courses are held from February onwards. Should you be successful and offered a position, you’ll be allocated to a training course based on recruitment and operational needs at the time, therefore you must be available from February until the end of October.

Our Cabin Crew training courses are typically held in February through to May, depending on operational requirements. All courses are full time and run for approximately 4-6 weeks. The duration of your training course will be dependable on training requirements at the time. We’re unable to accommodate alternative start dates.

If your circumstances mean you’re unable to commit to a February start date, then we’d encourage you to apply for our next recruitment campaign. Please note in advance, we’re unable to keep applications on hold for future recruitment campaigns, please consider this before applying.

You’ll be joining us during the summer and as a holiday airline, this is our busiest time. We want to be open and transparent with all our applicants and unfortunately, we’re unable to guarantee any existing annual leave requests, regardless of duration.

During your first contract, annual leave will be allocated to you by our Crew Rostering Team.

All new Cabin Crew will operate routes in our short-haul and mid-haul sectors. The routes you’ll operate will depend on the flying programme at the base you operate out of.

If you’ve applied for a role with us, then the majority of our emails will come from our Airline Recruitment Inbox. You will occassionally recieve emails from TUI People too, which is our Application Tracking System.

Please add the following email addresses to your email contacts: airline.recruitment@tui.com and no-reply@tuipeople.com to ensure these are visible in your inbox and not treated as spam.

Cabin Crew in Belgium & Netherlands

  • You are at least 18 years old at the start of training
  • Holding or being able to obtain a EU/EEA or Swiss passport, valid for at least 6months from day 1 of training and the legal right to live and work in Belgium before the start of your training.
  • Holding a valid Belgium Social Security number
  • You speak, understand and write good English and French or Dutch equivalent to CEFR B2 or ILR L3.
  • You are able to swim a minimum of 25 metres
  • You can reach to a height of 1.89m with flat feet on the ground and no shoes
  • You can report to your base in uniform within 60 minutes
  • We cannot guarantee specific leave during your first contract. You are willing to change or cancel booked holidays if necessary.

We have several start-up options. For summer season 2025, we programmed initial trainings between January and April. So even if you have to give notice at your current job, feel free to apply. You will be given the exact possible dates at the end of your application process.

For job students, a separate vacancy is published for student cabin crew positions. The training will take place during school holidays and weekends, with the aim of working during the summer of 2025.

You will first have an intensive five-week theoretical course on, among other things, on-board safety, service, evacuation exercises… and during the following days, your practical training flights will be scheduled. So, in total, expect a training period of about 5-6 weeks. For job students, your trainings will take place during the weekends and school holidays.

Yes, you will receive a salary from the start of your training, this is similar to your basic gross salary. From the moment you start flying, several supplements and legal benefits are added.

If you are flying as a job student, you will receive a full salary as from the first day you start flying. The amount of your gross salary, supplements and benefits remain the same.

Yes, but we do ask that you are motivated and committed to improve the other national language. We do expect you to have a basic knowledge of the country’s other language so you can have basic conversations, answer simple questions or assess and explain any risk on board.

English is the working language in aviation and all classes and exams will also be taught and conducted in English. Your level of English (written and spoken) will therefore be assessed during your online tests.

Most of our customers go on holiday during school holiday periods during winter and summer. We offer a contract from the first day of your training until 3 November 2025. Depending on your regular evaluations, we are happy to offer one or more extensions, and this may also result in a permanent contract.

We offer also lot of opportunities for working in other parts of TUI as well. Whether at headquarters, abroad or in our various Travel Shops. Job students will fly during the summer period (July-August and/or September).

The salary of a Cabin Crew contains several elements. There is the gross basic salary, on top of that you receive various supplements (e.g. per diems, a crew commission on the on-board sales turnover, commuting compensation, …) and many more TUI benefits.

More details on your salary, you receive once you pass the complete application process.

MPL in UK

You need to have at least five GCSEs including maths, English and a science. Maths must be at grade B/6 or above and all others at grade C/4 or above, or equivalent qualifications. To view equivalent qualifications, please click here.

Yes, if successfully invited to an assessment centre, you will need to bring certified proof of academic qualifications which need to be in English

Yes, a degree in any field supersedes the GCSE requirements so you may submit an application

All applicants must have the right to live and work in the UK indefinitely without additional approvals. We’re unable to sponsor or support any visa applications.

No, a cover letter is not required

No previous flight training or experience is necessary.

Yes, you can still apply if you hold a PPL but with a maximum of 100hrs total time. No additional ratings may have been added to the licence, i.e., Night Rating, Instrument Rating, Flight Instructor Rating etc.

If you have commenced an integrated ATPL course or have attempted any theoretical exams required for the issue of a Commercial Pilot Licence or Airline Transport Pilot Licence (regardless of the result) you will not be accepted on the TUI UK MPL Scheme.

No, this programme is designed for those who have no, or very little flying experience.

You must be at least 18 years of age on or before 1st September 2024. If you are 17, you may still submit an application so long as you are 18 on or before 1st September 2024.

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