Working as a Cabin Crew member means that you have a dynamic and exciting job of an international nature where each day is different. Together with your colleagues, you’ll make sure that TUI customers have the best experience whilst travelling to and from their holiday.
We’re looking for people with excellent customer service, great communication skills, the ability to remain calm under pressure, resilience to work in a role where no two days are the same, motivation to learn and develop in role and an understanding of safety. If this sounds like you, we’re sure you’ll love being part of the TUI team.
Working as Cabin Crew gives job satisfaction and a sense of achievement that few other roles can match. Don’t just take our word for it though, meet some of the team below and find answers to our frequently asked questions.
Nena Marie Provenzani, Cabin Crew – Deutschland
“I love being in contact with people and getting to know new colleagues over and over again. But above all, I love to travel a lot and explore new countries, cities and cultures. My favorite moment whilst working as crew has got to be when we landed at Las Palmas Airport and we were just about to prepare the plane for the return flight. Our cleaning crew came on board and begun to sing a popular song and we all joined in and sang together in choir. The most challenging part of the job for me is when my alarm clock rings to get me out of bed very early in the morning!”
Jeronimo Santana Dominguez, Multi Skilled Crew – Dublin
“I love being Cabin Crew. The best part for me of becoming a member of the team was learning all about the safety training as I didn’t have any knowledge before about this. We learn lots and require a lot of awareness and understanding from a safety perspective which involves a lot of responsibility which I love. The most challenging part of my role is that every day is different and I have to be prepared for new challenges. The best part about my job is all of it! I love my job and seeing customers going on their holidays happy is great and I enjoy being a part of it.”
CRISTIN CRONACHER-MOEDE, CABIN CREW – GERMANY
“My favourite thing about being Cabin Crew is the diversity between colleagues and that no day is the same. The funniest thing that has happened is to me is when a customer asked why he couldn’t make phone calls during the flight. At first, I thought the most challenging thing about flying as Cabin Crew would be the times of my shifts and having irregular check in times, but it‘s all about having a work life balance. So now, the most challenging thing is getting used to the changes in safety regulations, or COVID-19 measures and generally keeping up to date with everything.”
Fancy joining us?
Take a look at some of our frequently asked questions below and then all that’s left to do is apply!
All of our roles are advertised on our careers website where you’ll be able to view the full job description and apply.
If you already have a TUI account and can’t remember your login details, please use the ‘forgotten password’ prompt on the login page. Your password will then be emailed to you. Please ensure you’re using the ‘log in’ button and not the ‘new user’ button.
Please give 24 hours for your password reset to be emailed to you.
For this role, you’ll not be required to upload a CV as part of your online application.
To be eligible to apply for a Cabin Crew position, there are certain requirements that you must meet. To bring alive some of the below requirements, click here to watch a short video which will demonstrate the requirements in greater detail.
• Age: 18 years of age on 31st January 2022. This will be checked as part of the recruitment process.
• Reach: Able to reach to a minimum height of 6’2” (188 cm (about twice the length of a baseball bat) approx.) without shoes.
• Education: Fluent in English, both spoken and written.
• Medical: Hold a valid EASA Medical from an Aero-Medical Examiner from day 1 of training. This is at your own cost.
• Travel Time to Base: Live within 90 minutes (1 and a half hours) of your allocated airport base.
• Swimming: Able to swim 25 meters unaided.
• Passport: Hold a 10-year UK/EU passport, minimum validity 6 months, which permits worldwide travel freely to all the destinations TUI Airways fly.
• Uniform Guidelines: You’ll be required to follow local uniform guidelines.
• Fit to operate: You’ll be required to operate in line with all regulations and so be and remain fit in line with the regulations, company Operational Manuals and company Instructions.
To be eligible to apply for a UK&I Cabin Crew position, you must have the right to live and work in the UK or Ireland (if applying for Dublin) without any restrictions.
All of our available opportunities are listed on our careers website. If you can’t find a specific base listed, then it means that we’re not recruiting for that base or location.
You can only apply for one base, so please apply for your first choice. Should you apply for multiple bases then we’ll be unable to process your applications.
All our Cabin Crew positions are seasonal and are initially offered on a 6/7-month fixed term basis.
If successful, our Cabin Crew training courses are held from February onwards. Should you be successful and offered a position, you’ll be allocated to a training course based on recruitment and operational needs at the time, therefore you must be available from February until the end of October.
Our Cabin Crew training courses are held in February through to April. All courses are full time and run for approximately four weeks, (up to six consecutive weeks for airports operating a Sunwing aircraft). The duration of your training course will be dependable on training requirements at the time. We’re unable to accommodate alternative start dates.
If your circumstances mean you’re unable to commit to a February start date, then we’d encourage you to apply for our next recruitment campaign. Please note in advance, we’re unable to keep applications on hold for future recruitment campaigns, please consider this before applying.
You’ll be joining us during the summer and as a holiday airline, this is our busiest time. We want to be open and transparent with all our applicants and unfortunately, we’re unable to guarantee any existing annual leave requests, regardless of duration.
During your first contract, annual leave will be allocated to you by our Crew Rostering Team.
All new Cabin Crew will receive training on 737 type rated aircraft.
At some of our bases, new Cabin Crew may be trained on our 787 Dreamliner. However, please be aware that this will all depend on our operational requirements at the time you join. If you’re trained on the 787 Dreamliner, then you may not operate long-haul trips straight away. This is due to this specific aircraft type supporting our short-haul programme as well.
All new Cabin Crew will operate routes in our short-haul and mid-haul sectors. The routes you’ll operate will depend on the flying programme at the base you operate out of.
If you’ve applied for a role with us, then the majority of our emails will come from our Airline Recruitment Inbox.
Please add the following email addresses to your email contacts: firstname.lastname@example.orgemail@example.com to ensure these are visible in your inbox and not treated as spam.
There’s no requirement for you to be vaccinated, however, there are current COVID-19 measures in place onboard the aircraft.
You may be requested to confirm your vaccine status as this may be required to travel to certain destinations. As a business we want to ensure that all employees and passengers remain safe whilst travelling. As an employee, you’ll have to conform to certain safety procedures which could be, but not limited to; – wearing a protective mask for the duration of the flight, temperature check prior to boarding a flight and quarantine after flights.
Cabin Crew Online Tests
If you’re eligible to proceed with the role of Cabin Crew, you should receive the online assessments within 10 working days of applying. If you haven’t received this, please check your spam folders. After 10 working days, if you’ve still not received a link please contact firstname.lastname@example.org.
You’ll be required to complete a Situational Judgement Test and Personality Questionnaire. Details of what to do at each stage of the process will be provided in your invitation email.
Please contact our Talent Acquisition Team at the earliest opportunity by emailing email@example.com.
If you’re unsuccessful for one of our bases, then we’re not able to accept further applications for other bases during the same recruitment campaign. Unsuccessful applicants must wait until the following year’s campaign to reapply.
Cabin Crew Assessment Event
On successful completion of our online tests, and after your application has been screened, you’ll be invited to attend a half day assessment event. Our assessment events will be held virtually, and you’ll need access to a PC/laptop device.
Full details on how to prepare will be provided ahead of the assessment event.
If you’ve successfully completed the online tests, you’re now one step away from attending a TUI Cabin Crew assessment event. Your application will now be screened by our admin team to ensure you meet the eligibility criteria for the role.
If your application meets our criteria, you’ll be emailed a link to book yourself onto a TUI Cabin Crew assessment event. Dates are limited and we would recommend that you book onto the earliest convenient date.
Please don’t worry if there are no dates available, this means that current assessment events are fully booked. Please keep reviewing the website for further dates to be loaded.
For successful candidates, please allow 10 working days to receive the invite.
Full details of what to do at the assessment event will be provided in your invitation email.
You’ll be representing yourself virtually and we’d recommend that you attend in smart appearance.
If you have a valid attestation and are successful throughout the recruitment process, you’ll be asked to provide a copy of your attestation card. Further information will be provided should you reach this stage of the process.
Cabin Crew Talent Pool
If you’re successful at one of our assessment events, you’ll be placed into our Cabin Crew Talent Pool. Reaching this stage means your skills and behaviours have matched our selection criteria and you’ve shown real passion for the role of Cabin Crew – you’re now only one step away from joining the TUI Team.
You’ll remain in our Cabin Crew Talent Pool whilst we finalise our airport base requirements; our offers are made in line with business needs which means that some bases and candidates may receive offers before others.
We’ll keep in touch when you reach this stage.
We want to be open, honest and transparent about our offer process. On occasion our base requirements do change, which may result in you not receiving an offer. If you don’t receive an offer for this season, you would be required to reapply when we launch our next Cabin Crew Recruitment Campaign.
Once you’ve been offered a start date, we’ll put you in touch with our Referencing Team who’ll make sure you complete all the relevant documents and are ready to start with us. During this time, we’ll carry out a full five-year reference check.
We’ll also ask you to obtain a valid UK DBS Check Certificate, a valid EASA Medical Certificate and any Overseas Criminal Record Check (CRC) Certificates that you require.
Applicants that have been overseas for six continuous months or more in the last five years will be required to obtain an Overseas Criminal Record Check (CRC) Certificate from each of the relevant countries.
When completing your five-year referencing history, it’s essential that your employment start dates, and employment end dates are correct. To ensure that you have up to date and accurate referencing information you’ll be required to obtain a copy of your five-year referencing history from HRMC.
Full information will be provided should you be successful in receiving an offer.
Explore our opportunities
|TUI Seasonal Cabin Crew (Summer 22) – (E) Bristol||Bristol, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Manchester||Manchester, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Glasgow||Glasgow, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Cardiff||Cardiff, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Stansted||Stansted, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Birmingham||Birmingham, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Norwich||Norwich, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) East Midlands||Derby, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) Doncaster||Doncaster, United Kingdom|
|TUI Seasonal Cabin Crew (Summer 22) – (E) London Gatwick||Horley, United Kingdom|