With over 300 shops nationwide, Contact Centres in Swansea, Surbiton, Stockton plus our Sales and Service Homeworking teams, working at TUI offers a wealth of full and part time opportunities to further your career. As part of our customer facing team, you’ll have shared goals and be part a team dealing with anything from family beach holidays, to cruises, or weekend breaks and tailor-made trips. We’ll give you all the training you need to be to be successful, all you have to bring is a friendly approach, a great attitude, close attention to detail, and the ability to work flexibly usually including evenings and weekends.


Our customers can quickly and easily book every single aspect of their dream holiday with the simple click of a button. But when they have questions or need some helpful advice, we want to be able to talk to them directly. Our Contact Centres put you at the heart of the action, dealing directly with customers, you’ll do everything you can to make their experience special, in a fun and vibrant environment.


As a member of our retail team you’ll get to engage with our customers in store about every aspect of their dream holiday. Using a combination of new technology and personalised customer service you’ll have everything at your fingertips to showcase our amazing product and ancillaries’ range, bring holidays to life and get customers excited about their holiday.

Home Working

Joining our virtual sales or service teams you’ll have the convenience of being home based whilst part of a great virtual team, who you’ll stay connected with throughout the day. You’ll love serving customers, whether it’s finding them the best holiday, ensuring that every detail is sorted before they go or when they return, you’ll make sure all our customers consider their holiday to be the best time of the year!

Explore our Retail & Contact Centre vacancies

Job Title Location
Customer Advisor, Crystal Hub Manchester Stretford, United Kingdom
Customer Advisor, Snozone Xscape, Milton Keynes Milton Keynes, United Kingdom
MI Analyst Swansea, United Kingdom …
TUI Retail Apprentice, Corby, 37.5 Hours Northamptonshire, United Kingdom
TUI Retail Apprentice, Doncaster, 37.5 Hours South Yorkshire, United Kingdom
TUI Retail Apprentice, Hempstead Valley, 37.5 Hours Gillingham, United Kingdom
TUI Retail Apprentice, Ipswich, 34.5 Hours Ipswich, United Kingdom
TUI Retail Apprentice, Liverpool Aintree, 37.5 Hours Liverpool, United Kingdom
TUI Retail Apprentice, Stevenage, 37.5 Hours Stevenage, United Kingdom
TUI Retail Apprentice, Stoke Superstore, 30 Hours Stoke-on-Trent, United Kingdom
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