As part of the graduate programme at TUI, you’ll spend two or three invaluable years, working right at the heart of our business – with real responsibilities, and the chance to work on real projects. You’ll gain a unique insight into our exciting and dynamic industry, with exposure to many other functional areas and senior colleagues, as well as the opportunity to enhance your professional skills through an extensive and tailored programme of learning and development. You’ll have lots of fun during your time with us, and we’ll ensure you get the support you need every step of the way.
We have various opportunities in our Analytics and Data Science, Finance and Technology teams.
Analytics & Data Science
As a function, we work collaboratively with the business using data and analytics techniques to help make better decisions and add value. The application of analytical techniques and data-based decision-making are critical to TUI’s future success and a key source of competitive advantage. Working collaboratively with the business, we ensure that TUI fully benefits from the world of ‘big data’ and continues to find innovative ways to make the right decision at the right time to both enhance the customer experience and maximise profitability.
MARK BOSTOCK, LEAD PRODUCT OWNER – COMMERCIAL DATA SCIENCE
“I started working at TUI about eight years ago, after graduating with a Masters in Operational Research and Management Science. I’ve had various roles within the Commercial Team, developing yield management solutions within the UK. I’ve also supported the rollout of some of our products in different Markets, where I had the opportunity to travel and work with teams in Germany and Sweden.
I enjoy working for TUI as I feel there are a variety of interesting and complex problems to sink your teeth into. With that comes lots of opportunities to develop and progress. We can own solutions from requirements gathering through to go live; I was able to make a difference and add value from very early on in my career. I also like the fact that I work for a company that takes people on holiday. Data is data, but I think it makes a difference to be working in a field that I can get excited about. I also work with some great people in a fun environment. When I joined TUI there wasn’t a Graduate Scheme available in this area, so I’m glad that we’re able to offer one now. We’ve seen many people through the scheme that have progressed into other roles within the business, and this is a great way to get new fresh ideas, and the most up to date skills into the business. So, if you think this is the sort of role for you, then please apply!”
Bobbie Jones, Digital Marketing Analytics Manager – Planning & Forecasting
“I finished university with a BSc in Mathematics, went travelling for five months around South East Asia and Australia, and came home with £1.50 in my bank account! Luckily enough I managed to secure a job as a Campaign Analyst within TUI. Then a position on the Analytics & Data Science Graduate Scheme became available so I was able to transition onto the scheme. This involved moving into Analytics & Data Science where I analysed AB tests and web testing hypotheses, primarily using Adobe Analytics. I spent a short period of time in Trading Analytics then moved into Marketing Analytics. It was within this department that I then departed the Graduate Scheme to a full time position as Senior Digital Analyst. TUI is an extremely open and friendly place so just be yourself. There are opportunities here for the job you’re applying for but there are loads of opportunities to progress, develop your skillsets and really find the perfect job for you. There are groups for everyone – book clubs, running clubs, knitting, etc. It’s a really diverse company and accepting of your background, your commitments, your quirks – everything.”
Mustapha Modaffar, Data Scientist – Business Transformation
“I studied Natural Sciences at university with a speciality in Neuroscience before I joined TUI. My first rotation at TUI was in the Digital Analytics team, where I learnt a lot about the customer-facing part (websites) and how you could create analytics for that. Then I moved into the Commercial Analytics team where I learnt more about the hidden machinery that runs a big business, such as pricing and purchasing techniques. I then applied for a Data Scientist position in my Commercial Analytics team and have been here since. I love working at TUI and the people make it even better. There are so many fun times, including axe throwing with my team one week after joining, but also lots of opportunity to learn different problem-solving styles and ways of communicating with stakeholders. Also, you can get the chance to work in completely international teams which is awesome – I work with people that live in Iceland, Germany, Greece, Mexico, Netherlands, the list goes on…”
Laura Holdcroft, Data Science & Analytics Consultant
“I started on the Graduate Scheme in 2016, after spending a couple of months travelling in New Zealand, and completed placements in the Commercial, Customer and Digital teams. I am now working in the Commercial Data Science team, working on a mixture of analytics and data science projects. My background is in mathematics, having completed my BSc at the University of Bath. I’m in the process of completing my MSc in Data Science from the University of Exeter, which I’ve completed as an apprenticeship alongside working full time. My biggest highlight working at TUI is getting to spend two weeks working in Cape Verde whilst on the Graduate Scheme. It was great to understand a completely different area of the business and being able to share my expertise in data with the team out in resort to guide their decision making. If you’re thinking of applying, go for it and be passionate!”
Our vision in Finance is to ‘deliver a World Class Valued Service’. As part of our strategy to future-proof our business, we’re continuing with the ambition to build a modern finance function. Our focus is to drive best practice by staying close to the business and focusing on value creation. We achieve this through excellent business partnering, utlising data to drive decision making, ensuring a robust control framework and driving forward the automation of processes.
Aimee Bennett, Finance Manager – Product & Trading
Bill Wright, Commercial Reporting Analyst
“I joined the Finance Graduate Programme in 2019. My first year was based in Financial Accounting and gave me a much improved understanding of how finance works, augmented by progression through the CIMA exams. During the pandemic, I worked with the Financial Control Team on the mammoth task of refunding more than a billion pounds to TUI UK customers – a much more manual task than you might imagine! After this activity was no longer as business critical, I started my second role in the Commercial team as a Reporting Analyst. This is a broader role than my first and is giving me a greater depth of knowledge on TUI’s business model and its associated costs and revenues with a greater focus on business partnering. I’d recommend the programme because the role rotation system means you’re exposed to different areas and can subsequently make an informed decision on your future career path. There’s ample time for in work study and TUI have a strong belief in promoting from within which means at the conclusion of the scheme there are real opportunities to continue to progress upwards.”
Amy Docker, Finance Manager – Crystal Ski, Ireland and Ancillaries
“I started on the Finance Graduate Scheme in 2016. My first role was working as a Finance Analyst in the Distribution Finance team and since then, as part of the scheme, I’ve worked within both Airline Finance and Accounting. During this time, I completed my CIMA studies and threw myself into activities outside of the ‘day job’ such as graduate recruitment, ‘Back to the Floor’ (a day where head office staff work in one our of our Retail stores) and the Finance Social Forum which saw me organising a summer event for c.250 Finance colleagues. Also, I attended several training workshops and development days designed to equip us with key skills and knowledge to aid us in our careers. When my scheme neared an end, my four years working in different Finance teams as an analyst gave me the opportunity to build up the experience and skillset required for me to move into my current role as a Finance Manager in November 2020. It’s a great scheme that gives you opportunities to travel abroad and experience our products as well as lots of learning and opportunities. If you’re thinking of applying, my number one piece of advice would be to really understand and to be able to articulate why you want to work for TUI and why you’re applying for the programme.”
TUI Technology operate within global teams responsible for all aspects of design, development and operation of software solutions to all internal and external customer facing applications. We’re a multi-disciplinary team of experts across Architecture, Engineering, DevOps, Agile Delivery and Information Security operating across the UK and Europe.
At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.
Milan Juza, Technology Director – eCommerce
Emily Collier, Head of Technology – Web
Sam Watling, Head of Critical Asset Security
Therese Sordal, Technology Lead
“I’m originally from Sweden and joined TUI in 2019. I started working as a Domain Analyst, which gave me the opportunity to manage the delivery of performance metrics across our web product teams and drive smaller projects. In 2021, I got promoted to Technology Lead and I’m now managing two web development teams and coordinating delivery of new functionality to our website. I’m also completing a Level 5 apprenticeship for Operations/ Departmental Manager in parallel with my day-to-day role, which allows me to continuously grow by incorporating the theoretical education into my daily work activities. If you want to apply, I’d say do it! You’ll gain a wider understanding of our business, while having fun working and growing within your career. And for the application – be prepared. Research about us and the role, take your time with the application, and let us know your skills and knowledge. Try to go the extra smile to ensure we understand why you are you, what drives you, and why you want to join us at TUI. TUI is an amazing employer that truly cares and supports my aspirations as a colleague, making my transition from university into the Technology function fun and stimulating by involving me in projects from day one. We sell fun products, and that is truly reflected in our work. TUI is all about innovation, collaboration, and continuous improvement – meaning I get to work in a fast-paced and exciting environment that constantly challenges me in my daily work while growing as an individual and professionally.”
Thomas Broomhead, Delivery Executive
“I joined the TUI Graduate Scheme in 2017. My first role was working as a Scrum Master in the Search Functionality Development team which provided a background into the scrum methodology and ignited a passion for working in agile development methodologies. I found that this provided hands on experience in areas where I only had a theoretical knowledge from my university degree and allowed me to build upon this. I’ve worked as a Junior Architect supporting the Enterprise in designing and documenting high level strategies, management of Airline projects within the Northern region Airline project team, a Delivery Executive working with a key supplier ensuring that internal TUI requirements were translated to developments and finally, a Delivery Executive working on an internal programme where I manage the delivery of key developments from requirements gathering to implementation into our estate. I would describe my role as an amalgamation of a traditional Project Manager and Delivery Manager. I believe this as I have management of the overall project while maintaining a responsibility for individual work items that make up the project. For me, TUI has always considered the individual and this flexibility and caring for colleagues is really appealing to me and overall helps to make a more supportive work environment.”
Alex Hilsdon, Security Operations Analyst
I first joined TUI under the apprenticeship scheme as I had planned to go to university, but ultimately decided that an apprenticeship would be more beneficial for me. I spent the first couple of years working with all the different areas within the Security function, building my confidence and skills before deciding that I wanted to specialize in incident response as part of the Security Operations team. Being empowered to contribute and lead activities within the function whilst being an apprentice was something I didn’t think I could achieve when I left college, and now I’m five years into my career and excited to continue my work at TUI! I protect TUI against cyber threats and attacks by responding to active incidents/alerts, onboarding new security tools and capabilities to improve the security of TUI’s assets and data, and creating international processes to reduce cyber security risks across the whole business. My biggest highlight of working at TUI has to be representing them at the House of Lords for a discussion on the effects of apprenticeships within Technology in the modern age. This was not something I thought I would ever get the opportunity or the confidence to do and it’s something that I will take with me through my whole career. I would really recommend working at TUI. I really enjoy the flexibility that working here provides and allows me to maintain a good work life balance by having the ability to work from anywhere whilst also being flexible with my hours. I also really enjoy the atmosphere of working for a travel company, it allows me to enjoy traveling in my own time whilst working and providing feedback to make other people’s experiences as enjoyable as possible!”
Gemma Kaur-Brown, Backend Software Engineer
“I came to TUI from a non-technology and software development background with little commercial knowledge in the area (my undergraduate degree was in Biomedical Science), but ready and eager to start a career in Technology. I had developed a passion for writing code and building software, but had no idea yet whether I preferred frontend, backend, full stack, DevOps or even data engineering, and so it felt like a perfect opportunity when TUI offered me the software engineering specialisation for the Masters Degree Apprenticeship Programme for Digital & Technology Solutions. Over the past two years I’ve not only learnt about how to write and test codes across many different languages and software engineering areas, but also how to use and critique industry best practices, write design specifications and make design decisions for complex AWS applications, develop my technology leadership skills, use different software engineering frameworks and methodologies, collaborate with other mixed-disciplinary developers and discover how to apply all these desirable skills to the context of TUI, as both an organisation and in my daily work. I have a huge passion for travelling and languages so getting to work with international colleagues, having the opportunity to work from abroad, use holiday concessions, and being able to see the other side of travel and how a travel business delivers values to customers, has brought new and deeper meaning to this passion. As someone who initially was not entirely sure where their technology career was headed or how to even break into the field from a non-technology background, it was refreshing to see a business like TUI that was willing to invest in and develop me.”