System Engineer - Network

TUI Group is the world’s number one integrated tourism business.

Enablers is a global team within TUI technology responsible for the effective delivery of IT capabilities that support our product teams in building a world-class global digital travel experience using APIs, cloud & on-premises platforms and DevOps methodologies.

We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands. 

At TUI we’re ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal. 

We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. 

We are looking for a talented and technical enthusiast to join the newly formed Enablers technology organisation which provides solutions, consultancy, education and guidance from getting started to running in the cloud (through the creation of cloud native, cost effective, reliable and secure solutions), as well as operational excellence on transient on-premises solutions being transitioned to cloud. 

ABOUT THE JOB

• As a System Engineer, you will be part of a cross-functional team that enables networking engineering skills and capabilities across TUI.

• Provide technical leadership within your team, shape engineering processes and practices, coach and develop other team members, promote quality-first ethos, and champion continuous improvement and technical excellence. 

• Contribute to the delivery of technical solutions and will work within a Product team to ensure the correct solution is engineered, addressing the technical needs and requirements of the business.

• Achieve this by delivering changes across the IT stack in collaboration with Agile delivery teams, using technology and common automation, ensuring successful deliverables within agreed time and quality targets.

• Diligently care about the quality of your work, including proper documentation and security aspects. 

  Responsibilities will include : 

• Ensuring 24/7 system availability. 

• Provide cross-national assurance of the required service quality. 

• Provide services according to the service definition or the design and quality agreed with the customer 

• Plan, deploy and test new updates, patches and changes within the given system network architecture and customise the systems in coordination with customers or application developers. 

• Support network-specific tasks in the context of application migrations. 

• Analyse existing systems in terms of performance, utilisation and degree of utilisation as well as advise customers or application developers on cost optimisation, tuning potentials and performance effects. 

• Develop and implement backup and recovery concepts. 

• Develop and implement appropriate procedures and standards and monitor compliance with privacy and data security requirements. 

• Automation of operations. 

• Ensure up-to-date documentation of the assigned connections and network components. 

• Administration of different network related systems and technologies including 2nd level Support and troubleshooting. 

ABOUT YOU 

• Long term experience with network technologies like WAN, LAN, W-LAN, 802.1X (Network Access Control), Firewalling, Load balancing, Routing, Switching and VPN, SD-WAN 

• Open minded for new technologies and solutions 

• Experience with maintenance and administration of various vendors such as Cisco, F5, Checkpoint and Palo Alto 

• Python programming desirable 

• Knowledge of different protocols/services like DNS, DHCP, SSL etc. 

• Practical experience in IT service management (ITIL) and agile ways of working. 

• Pronounced ability to work in international teams. 

• Quick on the uptake combined with the ability to understand complex contexts and process insights gained. 

• Experience and knowledge of troubleshooting in the problem determination method in a cross-national network the environment of the mentioned products. 

• Willingness to be on call (7×24) and to travel. 

• High level of initiative and a strong sense of responsibility. 

ABOUT OUR OFFER
 

• Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
• Fantastic holiday benefits including discounts, special offers
• Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working  
• Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
• Development and career opportunities: We offer a wide range of digital training and international career opportunities.
• Additional benefits relevant to the local market that you’ll be based in

At TUI, we know people are as diverse as the destinations we send our customers to. ​ ​We love to see your uniqueness shine through and inspire the future of travel.​  If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.

Please Note: These vacancies will be managed by an International Recruitment Team and therefore your application may be viewed by TUI colleagues outside your home country.