Receptionist

Join TUI Hotels as a Receptionist in our TUI BLUE Grand Azur Marmaris-Muğla / Türkiye where you will be responsible for welcoming and assisting guests, managing check-ins and check-outs, and ensuring a high level of guest satisfaction through professional and friendly service at all times. 

All applicants must have the right to live and work in Turkiye and be fluent in English.

ABOUT OUR OFFER

• Seasonal local hotel contract provided.
• Meals and soft drinks during working hours.
• Colleague discount, use of hotel facilities.
• Friends & family discounted rates.
• Exceptional approach to learning including formal internationally recognised hospitality qualifications
• Career development, trainings and opportunities to work across TUI Group.
• Contract provided in accordance with local legislation and entity of employment.

ABOUT THE JOB

• Delivering a warm, professional welcome and ensuring a seamless arrival and departure experience for all guests
• Managing check-ins and check-outs efficiently, in line with hotel standards and procedures
• Room allocations, and guest communications with accuracy and attention to detail
• Acting as the main point of contact for guests, responding to requests and resolving inquiries or complaints promptly and professionally
• Collaborating closely with housekeeping, maintenance, and other departments to ensure smooth daily operations and high service standards

ABOUT YOU

• Three years of experience in a Receptionist role is preferred.
• Strong communication skills and professional, friendly attitude.
• Ability to work under pressure and handle guest requests calmly.
• A good level of English to interact effectively with guests and colleagues.
• Knowledge of MS Office package

TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price-conscious to luxury brands.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.