Bell Attendant

Join TUI Hotels as Bell Attendant located in Dalmatia where you will be responsible for welcoming guests and providing exceptional luggage and guest assistance services, ensuring a warm first and last impression while delivering excellent customer service. You will assist guests with their luggage, escort them to their rooms, provide information about the hotel and local area, and support the Front Office team in ensuring smooth daily operations. You will also work closely with the Front Office team and other departments to ensure efficient communication and a seamless guest experience in line with TUI standards.

All applicants must be fluent in both English and Croatian. Due to work permit restrictions, applicants must be from a European Union country.

ABOUT OUR OFFER

• Seasonal local hotel contract provided
• Meals and soft drinks during working hours
• Friends & family discounted rates
• Exceptional approach to learning including formal internationally recognised hospitality qualifications
• TUI Learning Lounge access and language licenses
• Career development, trainings and opportunities to work across TUI Group
• Contract provided in accordance with local legislation and entity of employment.

ABOUT THE JOB

• Monitors the entrance to the hotel and the hotel complex
• Welcomes guests, provides requested information, and directs them to the Reception desk
• Monitors and controls the flow of private and delivery vehicles in front of the main hotel entrance
• Assists guests with their luggage
• Ensures the safety and security of guests’ luggage left in our care, stores it safely, and provides guests with a luggage receipt
• Ensures that information relating to guests’ names, personal data, and room numbers is not shared with unauthorised persons

ABOUT YOU

• Vocational or secondary school education
• Must be either a Croatian or EU national to apply for this role
• Previous experience in the same position in high-category hotels is preferred
• Good level of spoken and written English
• Motivated, responsible, and communicative person

TUI Group is the world’s number one integrated tourism business. TUI Hotels comprises of 12 unique hotel and club brands that cover all areas of the leisure hotel market ranging from affordable comfort to indulgent luxury.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.