Inclusion and Diversity
Come as you are - our approach to Diversity, Equity, and Inclusion
Learn moreUnited Kingdom
Welcome to the UK
Home to over 11,000 TUI colleagues across eight office locations, including our Head Office in Luton, our Contact Centre in Wales, a dedicated Training Centre, and Hangar 61, as well as Retail stores across England, Wales, and Scotland.
It’s a brilliant market to work in, with plenty of opportunities to connect, collaborate and grow. We offer a wide range of employee networks – covering everything from sustainability and sport to wellbeing – so there’s something for everyone to get involved in.
Our office space in Luton makes it easy to engage with colleagues from different teams, and with a brand-new head office on the horizon, there’s even more to look forward to.
We also offer development opportunities like our ‘Connecting the Makers’ initiative, which means you’re never far from a chance to learn something new. Plus, with retail stores, airports and contact centres located across the country, there are plenty of ways to gain experience on the frontline too.
Creating Unforgettable Experiences in the UK
In Our Offices
From HR and Finance to Legal, Marketing, Commercial and everything in between, our office teams across the UK play a vital role in keeping the TUI journey running smoothly. Our Head Office in Luton is a buzzing hub of collaboration and innovation, while our specialist locations in Surbiton and Southampton support brands like Crystal Ski, Lakes & Mountains and Marella Cruises, along with our Middlesbrough hub which is home to the First Choice, Holiday Hypermarket and Holidays for Heroes teams. Whether you're crunching numbers or creating campaigns, you’ll be part of a supportive team with a shared passion for holidays. And with our flexible ways of working, you’ll have the tools and trust to shape a career that works for you.
In Our Shops and Contact Centre
In our retail stores across the UK and Contact Centre in Wales, every day is a chance to inspire customers with their next getaway. Our friendly, knowledgeable teams offer expert advice in person and over the phone, handling everything from accessibility and social media queries to dream holiday bookings. With a focus on development, wellbeing and making holiday dreams come true, it’s a place where great conversations and great careers go hand in hand.
Helping Holidays Take Off
If you love the buzz of an airport or the thrill of flying, our aviation and operations teams might be for you. From cabin crew and pilots across our UK airports, engineers in our Hangar and roles in our Operations Control Centre in Luton, we have people working behind the scenes and on the front line to get our customers safely to their dream holiday destinations. These roles are fast-paced, team-driven and full of variety. You’ll be trusted to make quick decisions, supported to grow your skills and empowered to deliver the kind of service TUI is famous for.
Alex Wagstaff
Travel Advisor, TUI Retail UK
What I love most about working in TUI Retail in the UK is the endless opportunity to grow, from building my destination knowledge to developing leadership skills, there’s always something new to learn. No two days are ever the same, and it’s exciting to be part of a team that’s passionate about creating unforgettable experiences. I’ve been lucky to take part in everything from content creation to internal training films, which has really helped me grow personally and professionally. TUI truly supports you to be yourself, keep developing, and enjoy the journey.
Miranda Simms
Wellbeing & Inclusion Lead, TUI UK
At TUI UK, you’re encouraged to bring your whole self to work – and that’s exactly what makes it so special. Over nearly 16 years, I’ve had the chance to grow, try new things, and build a career I love, all while being supported by an incredible community. Whether it’s the flexibility, the travel perks, or the genuine investment in wellbeing, it’s clear TUI really cares about its people. If you’re looking for a place where you can thrive and be yourself, this is it.
Local Benefits
At TUI UK, we believe that great experiences start with our people – which is why we offer a wide range of benefits to support you in and out of work.
From a minimum of 22 days holiday and a company pension, to enhanced family leave and exclusive discounts on everyday shopping, we’ve got you covered. And of course, as a travel company, you’ll also enjoy access to special holiday concessions, colleague offers, and savings for your family and friends – because we think everyone deserves a little adventure.
Local Initiatives and Events
At TUI, we love bringing people together – whether it’s for wellbeing days, charity fundraisers, seasonal celebrations or just a moment to connect and unwind. Across the UK, you’ll find everything from pop-up stands and learning sessions in our offices, to team socials and interactive events that put a smile on your face.
We hold regular Town Halls where our senior leaders share business updates, new product and season launches and stories that inspire. You’ll also find exciting moments tied to our sponsorships – like our recent takeover of Kenilworth Road, home of Luton Town FC, where more than 700 colleagues joined in the fun. We also love to give our colleagues opportunities to experience our products, and have fun competitions for all to enter.
And with over 15 colleague-led networks to get involved in – from sustainability and sport to wellbeing and belonging – there’s always something happening and always a place to get involved. We'll keep this space updated with the latest highlights, so check back in to see what we’ve been up to!
A Day at Kenilworth Road with TUI UK
In May, we took over Kenilworth Road for the second year running, and what a day it was! This was all part of our partnership with Luton Town Football Club, which is where the home of our Head Office in the UK is.
From morning matches with local primary schools to an afternoon of friendly competition, inflatable games and pitch-side fun, we brought together our people, their families, and our local community in true TUI style. Over 140 children kicked off the day with an exciting six-a-side tournament (plus some very competitive teacher penalties!), while colleagues from across the business laced up for our five-a-side cup.
Events like this show how we’re more than a travel company. We’re a team that shows up for each other, celebrates together, and brings a bit of fun wherever we go.
Wellbeing Days
In June, we hit pause to focus on what really matters - our people. Our Wellbeing Day was all about taking a moment to reflect, connect and recharge together. From a special Town Hall and live Q&A with senior leaders to inspiring pop-up stands and relaxing wellness activities, there was plenty going on to support both mind and body.
Colleagues took part in yoga, massages, health checks and meaningful conversations, plus a spotlight on gratitude and the positive power of saying thank you. We also heard from a brilliant panel of colleagues who shared their personal wellbeing journeys and highlighted the amazing work of our employee networks.
Our Awards and Commitments
Find Your Next Role with TUI in the UK
From Luton to Leeds, and Birmingham to Bristol – our UK teams are based all over the country, with opportunities that span the skies, seas and everything in between. Whether you’re helping customers in our Retail stores, supporting holidaymakers in our Contact Centre in Swansea, keeping things moving in our Luton Hangar or inspiring teams in Head Office, there’s a place for you here.
You’ll find TUI colleagues in Surbiton, Southampton, Manchester, Newcastle, Glasgow, Edinburgh, Middlesbrough and beyond – each one playing their part in creating unforgettable holiday experiences.
Wherever you join us, you’ll be part of a team that’s passionate about travel, proud of what we do and excited for what’s next. Ready to take off with us?
