MOC Engineer

  • Luton, United Kingdom

  • 125035

  • Onsite

  • Permanent

  • Full Time

  • 37.5

The MOC Engineer will be responsible for delivering world class technical support to engineers and flight operations across the group on a 24/7/365 basis, controlling all aspects relating to the continued technical availability of the Group fleet.


This is a shift based role working 12 Hr shifts, rotating 2 days 2 nights 4 off.

  • Providing troubleshooting advice when required to Flight Crews and engineers worldwide to aid rectification of aircraft in service defects
  • Carrying out daily calls to key line stations & 3rd party bases to discuss current aircraft defects, aircraft operational status and planned night stop maintenance
  • Monitoring of Deferred Defects, Maintenance Actions and previous overnight maintenance activity to prevent Repair Interval Extension (RIE) process being invoked
  • Liaising with the Flight Ops & Base Maintenance Departments as to the serviceability and readiness state of the aircraft to maintain the daily flying programme
  • Co-ordination of Fleet Line Maintenance Activities worldwide through liaison with Engineers, Handling Agents, Flight Crews & Operations Duty Manager
  • Acting as the initial focal point for all engineering issues within the TUI Group for Line Maintenance, and directing the resolution of any AOG situations
  • Liaising with Part M on all technical and airworthiness queries between line stations and support departments
  • Liaising with Boeing and component OEMs on operational technical issues when required
  • Monitoring component removal history and invoking appropriate troubleshooting actions
  • Use of the MEL to optimise the maintenance plan
  • Supporting the Operation in a ‘hands on’ role where the need arises
  • Deputising for the MOC Duty Manager



  • Ability to hold CAA / EASA B1/B2 License 

  • Recognised Aircraft Engineering apprenticeship or equivalent industry experience

  • Significant experience of AOG resolution, both hands on and detailed recovery planning
  • An excellent knowledge of AMOS, including maintenance planning functions and modification control
  • A logical thinker with the ability to generate ideas, alternatives, and solutions
  • Excellent communication skills with the ability to discuss & explain complex situations to all areas of the business.
  • Make decisions based on operational risk with respect to Flight Delay Compensation
  • Strong organisational skills and sound office IT skills
  • Willingness to support the operation at short notice, including overseas, when required





  • Fantastic holiday benefits including discounts and special offers
  • Discretionary Bonus Scheme
  • Private Medical Insurance
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Pension scheme and life assurance 


At TUI, we know people are as diverse as the destinations we send our customers to. ​We love to see your uniqueness shine through and inspire the future of travel.​  If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here 

Do you have any questions regarding this job offer? Get in touch!

Airline Talent Acquisition Team


Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.