Duty Operations Supervisor

  • Ostend, Belgium

  • 125845

  • Onsite

  • Fixed term

  • Full Time

  • 39

TUI Group is the world’s number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. The Ground Operations function operates as a multi-disciplinary team of experts driving efficiency and innovation across all aspects of Ground Operations. As Duty Operations Supervisor, you will be responsible for coordinating and monitoring all operational processes at the airport and overseeing the daily airport activities. You ensure the correct application of all aviation regulations and procedures. 
In this role, you’ll report to the Station Account Manager.  This opportunity is being offered on a 6 month Fixed Term Contract basis.



As Duty Operations Supervisor, you’ll be responsible for: 

  • Coordination, support and monitoring of the Self-Handling activities for TUI flights
  • Representing TUI at the airport during your shift
  • Communication with all parties involved with the aim of ensuring the departure time of the aircraft 
  • Communication between crew and ground handlers 
  • Ensuring that the aircraft is loaded correctly as planned
  • Ensuring that fueling is done correctly 
  • Operating various airline and computer systems 
  • Maintaining safety and security standards
  • Reporting problems to all departments involved



  • Strong computer skills 
  • Excellent interpersonal communication skills 
  • High level of professionalism and responsibility 
  • Flexibility – should be able to work 24/7 
  • Strong problem-solving skills 
  • Strong customer focus and commercial skills 
  • Strong language skills: Dutch, French and English 

Working at TUI has many advantages – here are some of the highlights:  

  • Fantastic holiday benefits including discounts
  • Online wellbeing and learning support
  • Fun and dynamic work culture

At TUI, as the leader within the travel industry, we’re ambitious to keep  looking ahead, seeking new ways to delight our customers and grow our business, while also providing the best environment for our colleagues.

Do you have any questions regarding this job offer? Get in touch!

Marjolein Van Oijen

Email: recruitment@tui.nl

Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.