Tours & Activities Coordinator (Sick leave cover)

  • Palma, Spain

  • 127273

  • Hybrid

  • Fixed term

  • Full Time

  • depending on local requirements

Join TUI Musement as a Supply Management Executive in Palma where you will own assigned operators and/or destinations within a specific country area in order to support commercial relation with suppliers and contract all needed components across different segments (excursions, tickets, multi-day tours, shorex, transfers) and areas. In this perspective, your main objective will be to build up local offer based on different requirements and driving higher margins to support TUI Musement bottom line results. Besides margins growth, key performance metrics include the achievement of product targets at destination level including quality of the same. You will be working in a dedicate and autonomous team of experts managing end-to-end objectives as set up by TUI Musement strategy from a sourcing standpoint. Key for this role will be your capability of creating and supporting commercial relationships with local operators and venues, including attractions museums public venues. 

 

ABOUT THE JOB  

  • Support commercial growth by building strong relationships with tour, activity and ticketing suppliers in the top destinations, ports and venues in the region 

  • Support the suppliers’ enrolment and onboarding process 

  • Build and optimise the supply of pre-existing cities and venues as well as launch new destinations within the region  

  • Be an expert in your destination – generating new leads and strategic acquisition of new and unique products 

  • Liaise with different stakeholders to implement best practices 

  • Have a comprehensive understanding of the competitive landscape and tourism trends in the region 

 

ABOUT YOU 

  • Destination knowledge, especially Experiences and Transfers suppliers, will be highly advantageous 

  • Knowledge and/or experience within the cruise industry would be a plus 

  • Strong experience in sales or account management, preferably in the tourism and/or e-commerce industry 

  • Strong commercial mindset with proven negotiation skills and a successful record of closing deals and building strategic partnerships 

  • Willingness to work in a dynamic, fast-paced environment and to quickly address issues  

  • Strong analytical and numerical skills 

  • Full understanding of digital components and new industry standards, with particular regard to API-based connectivity, channel managers, reservation technologies) 

  • Comfortable with targets and working in a key results-driven environment with different priorities 

  • Excellent communication skills 

  • Solid knowledge of digital tools (e.g. tasks managements, CRM, contracting platforms) 

 

The internal title is Supply Management Executive

 

ABOUT OUR OFFER 

  • Competitive salary and benefits as standard
  • Career progression opportunities in more than 50 countries worldwide 
  • Develop yourself as part of a friendly, richly diverse and virtual international team
  • Exceptional approach to your learning – access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

In 2018, TUI’s Tours & Activities division acquired Musement, a leading traveltech start-up. Following a two-year transition period, both became one fully integrated business – known as TUI Musement – combining the global reach, strong resources and high quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology and start-up mindset of Musement.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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Do you have any questions regarding this job offer? Get in touch!


Julia Ajchsztet

Phone: +34 971 709 115

Email: julia.ajchsztet@tui.com

Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.