Assistant General Manager

Join TUI BLUE Hotels as Assistant General Manager oversee the activities of departments including Front Office, Housekeeping Services, Laundry, and Guest Services. You will maximize profitability as well as guest and team member satisfaction. You will implement and lead the daily quality process at the hotel.

This role is the Hotel Assisatnt General Manager at TUI BLUE Palm Beach Hammamet, Tunisia.

ABOUT THE JOB

• Maintain and promote the hotel’s operational excellence. 
• Direct all operational activities towards supporting the Hotel’s Mission, Vision, and Core Values.
• Work closely with the Hotel General Manager in the day-to-day operation of the hotel to ensure profitability and consistently high standards of product and performance, service recovery and problem resolution.  
• Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls.
• Supervise the budgeting, forecasting, training, and colleague development of the Rooms Department including Housekeeping Services, Front Office, Concierge and Guest Services.
• Prepare and forecast actual results for the Rooms Division revenue and expenses and coordinate with department heads all enforcement of policy and/or improvements in services where needed.
• Plan, update, and attend various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. 
• Develop and maintain effective communications and favourable working relationships by fostering and promoting harmonious working relationships to maximum employee morale, productivity, and efficiency/effectiveness.
• The ability to safeguard guests and employees with your coherent knowledge, experience and application of health and safety guidelines. 

ABOUT YOU

• You will demonstrate a substantial and successful track record in leading hotel operations (preferably 4/5-star) as Assistant General Manager/ EAM or equivalent hotel leadership role.
• Minimum ten years hotel experience required, with several years within a managerial role or related department. 
• Excellent people leader with the strong ability to motivate and inspire at all levels.  
• Strong interpersonal skills and attention to detail.
• Self-discipline, initiative, and leadership ability.
• Creative and effective team player, possessing a high degree of professionalism, human resources management capabilities, business acumen, energy, and determination.
• Must be able to handle the demands of a fast-paced hotel environment while simultaneously coordinating a wide range of activities.
• Proven organizational skills, able to set and meet deadlines with quality results.
• Able to work and deal with several Hotel Software Systems.
• Detailed knowledge of Property Management System (Preferably experienced in Opera)   
• Cultural intelligence with the ability to work with a develop an international workforce. 
• Language(s) required – Fluent English is required for this role and French highly advantageous. Other European languages would be an advantage. 

Applications close Wednesday 8th May. Interviews will be scheduled with shortlisted candidates thereafter.

ABOUT OUR OFFER

• Attractive local salary and reward as standard.
• Additional benefits including friends & family discounted rates.
• Company provided pension (according country legislation) 
• Exceptional approach to learning with global career development opportunities, and access to our digital TUI Learning Lounge including certified training and language licenses.
• Local Tunisian contract provided in accordance with entity of employment. 
• Develop yourself by working as part of an international team and through our free global learning and development programmes and various Management Development Programmes.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

TUI BLUE is the global flagship hotel brand of the TUI Group combining the best aspects of both individual and all-inclusive holidays with outstanding quality and modernity. Our hotel brand stands out from the crowd with first-class locations, regional architecture, an innovative technology concept with a unique blend of local and contemporary cuisine and BLUEf!t® sport and leisure facilities. 
 
TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.