Mitarbeiter Reisebüro (m/w/d), Wien (Donauzentrum)
Vienna, AUT
Onsite
Permanent
Full Time
38,5 Std.
130828
Reisen ist deine Leidenschaft? Du möchtest Kund:innen glücklich machen? Professionelle Beratung ist dein Steckenpferd? Dann bist du bei uns genau richtig!
In unserem Reisebüro im Donauzentrum in Wien suchen wir ab Jänner einen Reiseprofi (m/w/d) in Vollzeit, der:die unseren Kund:innen ein Lächeln ins Gesicht zaubert!
YOU INSPIRE
- You are an allrounder: Von der Recherche bis zum Vertragsabschluss über die Reiseversicherung: organisiere Pauschal- und Individualreisen speziell für deine Kund:innen
- You are an organizational talent: Übernimm die gesamte Reiseorganisation (Angebotslegung, Flug- und Hotelbuchungen, Transfer, Versicherung, Rechnungslegung und Nachbetreuung)
- You are a great advisor: Berate deine Kund:innen über Destinationen, Hotels, Versicherungen und länderspezifische Erfordernisse (Impfungen, Visa)
- You are responsible: Betreue deine Kund:innen aktiv vor- und nach der Reise und übernimm Verantwortung für deine Buchungen
- You are digital: Hole, sofern du das möchtest, unsere Kund:innen als Social Agent über alle Buchungskanäle (z.B. Chat und Serviceline) ab
BE TRUSTED
- Be a Maker of Happy: Du hast idealerweise bereits eine abgeschlossene Ausbildung als Reisebüroassistent:in oder möchtest in die Reisebranche einsteigen
- Be on tour: Du fühlst dich in der Tourismusbranche wohl und hast durch eigene Reisen bereits gutes Destinationswissen aufbauen können
- Be forward thinking: Du lernst dich schnell in unterschiedliche Systeme ein und hast eine positive Einstellung zum Thema Digitalisierung und Online-Vermarktung
- Be open minded: Kund:innen vertrauen dir, du überzeugst mit deiner offenen und kommunikativen Art und du stehst Veränderungen offen gegenüber
- Be in contact: Du hast Freude am Kontakt mit Menschen, bist bereit unsere Kund:innen zu servicieren und professionell zu beraten
- Be a learner: Du bist bereit täglich Neues zu lernen und dich über aktuelle Gegebenheiten (Einreisebestimmungen, o.ä.) zu informieren
- And give us your input: Wir bauen auf deine Hands-On-Mentalität. Innerhalb der Abteilung als auch abteilungsübergreifend vertrauen wir auf dein wachsames Auge und binden dich gerne in verschiedene Projekte ein, um unsere Kund:innen noch glücklicher zu machen – „Let’s TUI it!“
WE ARE UNIQUE
- We are innovative: TUI bietet dir einen abwechslungsreichen Arbeitsplatz in einem modernen Arbeitsumfeld
- We are travel: Für dich als Mitarbeiter:in von TUI gehört das Reisen zu deinem Beruf. Begleite Dienstreisen, um unsere Urlaubsorte besser kennenzulernen und fliege selbst mit Freunden oder Familie privat vergünstigt auf Urlaub
- We are well-being: Profitiere von einem attraktiven Prämiensystem, der Sicherheit eines internationalen Konzerns und einem umfangreichen, bundesländerübergreifenden Gesundheitsangebot
- We are development: Entwickle dich weiter: eine umfassende Einschulung in deinen zukünftigen Arbeitsplatz und deine persönliche sowie fachliche Weiterentwicklung liegen uns besonders am Herzen
- We are family: In der Tourismusbranche wird die Vernetzung untereinander großgeschrieben. Profitiere von Teamevents, veranstalterübergreifenden Abenden, Afterwork Zusammenkünften oder virtuellen Treffen - wir bringen unsere Mitarbeiter:innen auch über Ländergrenzen hinweg zusammen
Wir bieten ein Mindestbruttomonatsgehalt von € 2.150,- / Basis Vollzeit und entlohnen Samstagsdienste mit einem Zuschlag von 100%. Während der ersten 4 Monate Einarbeitung gilt die kollektivvertragliche Einstufung von € 1.961,- / Vollzeitbasis. Unsere Mitarbeiter:innen sind uns MEHR-Wert. Lass uns wissen, wo deine gehaltlichen Vorstellungen liegen, deine tatsächliche Entlohnung richtet sich nach deiner Qualifikation und Berufserfahrung.
Standort: TUI Das Reisebüro Donauzentrum Wien, Wagramerstraße 94, 1220 Wien
Bereich: Retail
Beschäftigung: Vollzeit
Eintrittsdatum: Jänner 2025
Du bist nicht sicher, ob du alle Anforderungen erfüllst? Bewirb dich trotzdem! Wir suchen Makers of Happy, die Lust darauf haben, Smile Creators, Impact Makers und Holiday Dream Creators zu werden!
Deine Ansprechpartnerin für diese Position ist Simone Luxl.
Schau doch gleich auch auf Instagram bei uns vorbei und verschaff dir einen Einblick in unsere Arbeitswelt.
Lebe mit uns die TUI Werte Trusted - Unique - Inspiring. Wir freuen uns auf deine Bewerbung!
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Career Areas | Jobs & Careers at TUI Within our TUI career areas, we are creating unforgettable experiences every day. Check out our teams, what they do and who they are here. -
About TUI I Jobs & Careers at TUI Learn more about TUI. We are a leading global travel and leisure experience company that makes holiday dreams come true for people around the world.
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The best team in travel | Jobs & Careers at TUI For us "Let's TUI it" we means tackling challenges together, and finding solutions with a can-do attitude. See here what makes us the best team in travel.
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Contact us | | Jobs & Careers at TUI Here you will find the recruitment teams within TUI who are happy to help with your queries.
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Retail Opportunities With over 1,600 retail stores across Europe, you will help to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service. As the first point of contact for many of our customers, we are looking for dedicated people with a passion for travel and customer service.
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How We Hire | Destination Jobs At TUI we want to make your journey as a candidate as simple and transparent as we possibly can. We truly believe that your application to join TUI should be as exciting as going on holiday. Learn more about our application process.
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Come as you are. This is how we do diversity and inclusion at TUI...
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Destination Services These ‘Makers of Happy’ are our onboard experts, helping to create unforgettable experiences for our customers. From organising activities and tours, to advising on the best places to go independently, our team ensure our customers make the most of their precious time ashore in the culture-packed and diverse destinations we visit.
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Entertainment Travel the world and do what you love – and join an award-winning team as part of the deal. We’ve picked up a few gongs at the Wave Awards, the cruise world’s answer to the Oscars. So fair to say we pride ourselves on the high-calibre entertainment programme we host onboard.
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Diversity, Equity and Inclusion UK&I We're here to create unforgettable experiences. For customers. For each other too. To do this, we need to be ourselves, every day. Feel we belong and feel good in our unique-ness. That's why diversity, equity and inclusion are important to us. So our simple ask is to 'Come As You Are', and make sure that other people can do it, too. Because together, our potential is limitless.
You could be here!
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Questions about the job?
I'm happy to answer them.
Email: personalentwicklung@tui.at
Please note: For enquiries only. Applications are only accepted online.
