Travel Document Manager (all gender) für die Marke Hapag-Lloyd Cruises
Travel Document Manager (all gender) für die Marke Hapag-Lloyd Cruises
Hamburg, Germany
Hybrid
Permanent
Full Time
40
135442
WAS DICH ERWARTET
- Verantwortung für die termingenaue Erstellung und den Versand von Reiseinformationen und –dokumenten für die Cruises Club Reisen und den Schiffen unserer Kreuzfahrtflotte
- Zusammenstellung von wichtigen Zusatzinformationen für unsere Gäste
- Schiffsübergreifende Vertretungsfunktion innerhalb des Teams
- Logistik und Beschaffung der benötigten Materialien für den Dokumentenversand
- Erstellung von Reports für den Dokumentenversand
- Effiziente Bearbeitung von Schrifteingängen, wie z.B. Optionen, Festbuchungen, Vormerkungen o.ä.
- Flexible Unterstützung innerhalb der Abteilung HLC Services, z. B. bei der Pflege von Stammdaten und der Dublettenbearbeitung
- Mitarbeit in Projekten und aktive Beteiligung an der Weiterentwicklung der Prozesse im Rahmen der jährlichen Zielvereinbarung
WONACH WIR SUCHEN
- Abgeschlossene kaufmännische Ausbildung oder in der Abwicklung von Reisen vorzugsweise im Kreuzfahrtenbereich
- Wünschenswert: Gute Zielgebietskenntnisse in touristischen Destinationen
- Ausgeprägte Servicebereitschaft und kundenorientierte Denkweise
- Sehr gute Kommunikationsfähigkeit und Ausdrucksweise in Wort und Schrift
- Strukturiert, präzise und zuverlässige Arbeitsweise sowie Termintreue
- Vermögen komplexe Sachverhalte zügig zu verstehen und exakt darzustellen
- Ausgeprägte Empathie und Teamfähigkeit
- Sicherer Umgang mit MS Office und Spaß an der Arbeit mit EDV – Systemen
WORAUF DU DICH FREUEN KANNST
- Eine flexible Arbeitszeitkultur mit zwei Mobile-Office-Tagen pro Woche
- Eine branchengerechte Vergütung mit Erfolgsbeteiligung sowie 30 Urlaubstage
- Attraktive Rabatte auf Kreuzfahrten mit unseren Flotten sowie auf viele weitere Angebote im Tourismusbereich
- Bezuschussung zu deinem ÖPNV-Ticket sowie zu deinem PLUXEE Restaurant Pass
- Ein modern eingerichteter Arbeitsplatz in zentraler Lage, nur eine „Seemeile“ vom Hauptbahnhof entfernt
- Eine zeitgemäße Führungs- und Unternehmenskultur geleitet von unseren Werten "Wertschätzung, Vertrauen und Nachhaltigkeit"
- Regelmäßige Feedback- und Entwicklungsgespräche zur gezielten Förderung deiner Stärken und beruflichen Laufbahn
- "voiio" als starken Employee Assistance-Partner an deiner Seite
- Sowie auf viele weitere umfangreiche Sozial- und Gesundheitsleistungen (JobRad, eigenes Fitnessstudio im Haus, Eltern-Kind-Büro, Firmenfitness-Kooperation mit WELLPASS, interne Yoga-Kurse, Massage, betriebliche Altersvorsorge u.v.m.)
Bei jedem Schritt behalten wir den Gast im Fokus! Möchtest du diese Extrameile mit uns gehen?
Wir freuen uns auf deine Bewerbung – ungeachtet deines Alters, Geschlechts, deiner Nationalität, ethnischen Herkunft, Religion, Weltanschauung, sexuellen Orientierung und/oder Behinderung.
Bitte bewirb dich mit deinen aussagekräftigen und vollständigen Bewerbungsunterlagen (Anschreiben, Lebenslauf, Zeugnisse/Zertifikate) ausschließlich online.
Hast du Fragen zu TUI Cruises und/oder unserem Bewerbungsprozess? Auf unserer Karriereseite findest du umfassende Informationen und FAQ. Oder schreibe uns eine E-Mail an hr@tuicruises.com. Wir antworten dir schnellstmöglich zurück.
Questions about the job?
I'm happy to answer them.
Email: hr@tuicruises.com
Please note: For enquiries only. Applications are only accepted online.
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